Haley Thomas
Clifton Park,NY
Summary
Resourceful professional with background in military tactical operations and air/weapons specialties. Known for high productivity and efficient completion of tasks. Skilled in strategic planning, leadership, and risk management. Excels in communication, teamwork, and adaptability, leveraging these soft skills to achieve mission objectives effectively.
Dedicated soldier with several years serving as enlisted member of large team. Excellent abilities to follow direction, lead others and find solutions. Known for perseverance in task completion and outstanding work ethic.
Overview
2
2
years of professional experience
Work History
Soldier
United States Army National Guard
Latham, New York
10.2022 - Current
- Reviewed mission tasking, intelligence and weather information.
- Developed operational plans for various missions in accordance with established regulations.
- Performed risk assessments before missions to minimize potential threats and casualties.
- Track flights
- Communicate efficiently with pilots
Optometric Technician
Danielle Gardner OD
Midlothian , Texas
03.2024 - 11.2024
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Communicated with patients to obtain and document medical histories.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Documented patient care by charting patient condition and treatment in records.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Maintained a clean work environment by sterilizing instruments after each use.
- Prepared invoices for services rendered and collected payments from patients.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Checked patient records for accuracy and updated them when necessary.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Scheduled appointments for patients according to their needs and preferences.
- Ensured that all medical equipment was functioning properly before use.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
Education
High School Diploma -
Palmer High School
Palmer, TX05-2023
Skills
- Communication
- First aid
- Cash handling
- Computer skills
- Typing
- Cash register
- Sales
- Military experience
- Microsoft excel
- Organization
- Windows
- Customer service
- Front desk
- Administrative
- Receptionist
Timeline
Optometric Technician
Danielle Gardner OD
03.2024 - 11.2024
Soldier
United States Army National Guard
10.2022 - Current
High School Diploma -
Palmer High School