Summary
Overview
Work History
Education
Skills
Timeline
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Haley Townsend

Monroe,LA

Summary

Performance-oriented Sales Leader offering exceptional record of achievement. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Disney College Program Intern

Disney
06.2023 - Current
  • Collaborated in professional team to solve workflow issues.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Resident Assistant

University Of Louisiana At Monroe
08.2021 - 05.2023
  • Assisted residents in preparing for activity and social programs.
  • Developed, implemented and monitored residential policies and procedures.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Helped develop and implement programs to foster community growth and development

Sales Manager

American Eagle Outfiters
06.2021 - 05.2023
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Student Worker

TRIO Student Support Services
01.2021 - 05.2022
  • Shared resources, opportunities, and activities to support mentee's learning and development.
  • Implemented strategies to help mentees manage stress and difficult emotions.
  • Supported mentees in navigating college admissions processes and achieving academic success.
  • Used strong interpersonal communication skills to convey information to others.
  • Created individualized mentoring plans for mentees, promoting personal growth and development.

Sales Associate

Bath And Body Works, Limited Brands
10.2020 - 10.2021
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

BBA - Business Administration And Marketing

University of Louisiana At Monroe
Monroe, LA
05.2023

High School Diploma -

Franklin Parish High School
Winnsboro, LA
05.2020

Skills

  • Ethical Standards
  • Operating Procedures and Policies
  • Coaching and Mentoring
  • HR and Payroll
  • Adapts to Changing Priorities
  • Collaborates Well with Others

Timeline

Disney College Program Intern

Disney
06.2023 - Current

Resident Assistant

University Of Louisiana At Monroe
08.2021 - 05.2023

Sales Manager

American Eagle Outfiters
06.2021 - 05.2023

Student Worker

TRIO Student Support Services
01.2021 - 05.2022

Sales Associate

Bath And Body Works, Limited Brands
10.2020 - 10.2021

BBA - Business Administration And Marketing

University of Louisiana At Monroe

High School Diploma -

Franklin Parish High School

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Haley Townsend