Summary
Overview
Work History
Education
Skills
Timeline
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Haley Turner

Montrose,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Readiness to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Teacher's Assistant

Bright Beginnings Colorado Outdoors
03.2024 - Current
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.

Credentialing Assistant

Highmark Wholecare
07.2021 - 09.2022
  • Worked directly with providers to ensure all necessary credentialing information is up to date and correct prior to the credentialing process
  • Secured records and data to maintain strict confidentiality
  • Created tracking systems including spreadsheets and databases to monitor the status of applications
  • Verified validity of licenses and certificates to meet regulations
  • Analyzed verification data from various sources such as state boards, national organizations, and hospitals

Patient Communication Representative

UCLA Heath
10.2017 - 06.2020
  • Answered phone inquiries from patients regarding their healthcare needs
  • Assisted patients with scheduling appointments and maintained confidentiality of all patient records according to HIPAA standards
  • Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies
  • Successfully trained new employees on proper telephone etiquette and customer service protocols
  • Proficiently managed incoming patient calls, emails, and inquiries in a timely manner

Patient Communication Representative

Nationwide Children's Hospital
05.2016 - 08.2017
  • Answered phone inquiries from patients regarding their healthcare needs while maintaining confidentiality of all patient records according to HIPAA standards.
  • Verified patient insurance coverage before scheduling appointments or providing treatment.
  • Performed data entry into electronic health record systems accurately and promptly
  • Proficiently managed incoming patient calls, emails, and inquiries in a timely manner
  • Successfully trained new employees on proper telephone etiquette and customer service protocols

Education

Certificate of Completion - Esthetician

Aveda Institute Columbus
Columbus, London
12-2014

High School Diploma -

London Academy
London, OH
04-2011

Skills

  • Applicant Evaluations
  • Credentialing Process
  • Customer Service
  • Site Visits
  • Internal Communications
  • Microsoft Excel
  • Provider Relations
  • Data Management
  • HIPAA Compliance
  • Confidential Records Management
  • Microsoft Office
  • Inbound Phone Calls
  • Computer Literacy
  • Written Communication

Timeline

Teacher's Assistant

Bright Beginnings Colorado Outdoors
03.2024 - Current

Credentialing Assistant

Highmark Wholecare
07.2021 - 09.2022

Patient Communication Representative

UCLA Heath
10.2017 - 06.2020

Patient Communication Representative

Nationwide Children's Hospital
05.2016 - 08.2017

Certificate of Completion - Esthetician

Aveda Institute Columbus

High School Diploma -

London Academy

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Haley Turner