Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Haley Tuthill

Virginia Beach

Summary

Driven sales minded Broker with strong communication and negotiation skills. Adept at building and maintaining client relationships to drive customer satisfaction and retention. Proficient in lead generation and utilizing effective sales techniques to achieve and exceed targets. Demonstrates in-depth product knowledge and the ability to tailor solutions to meet client needs effectively.

Overview

9
9
years of professional experience

Work History

Operator Specialist

Acxion Foodservice
Chesapeake
07.2024 - Current
  • Networking with distributors, manufacturers, and customers to expand market reach and increase brand awareness.
  • Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
  • Networked with distributors, manufacturers, and customers to reach new markets and expand brand awareness.
  • Worked multiple Trade Shows and industry events to increase brand awareness and develop contacts in the foodservice.
  • Maintained relationships with current and potential customers, as well as Manufacturers and Distributors.
  • Prepared presentations on product features and benefits to demonstrate value of products to customers with POS and other tools.
  • Analyzed market trends, customer buying patterns and competitor activities to identify business
  • Promoted high customer satisfaction by resolving problems quickly and efficiently. While using knowledgeable communication skills, offering a clear and friendly service.
  • Contributed innovative ideas and solutions to enhance performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated with company managers and regionals regarding product pricing, promotions and markdowns.
  • Identified needs of customers promptly and efficiently.
  • Coordinated with any manufacturers promotional activities such as discounts, special offers, contests to attract more customers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

MANAGER

Froggies
Virginia Beach
03.2022 - 07.2024
  • Managed a team of 10+ staff members, ensuring smooth operations and exceptional customer service
  • Created innovative drink menus and organized special events
  • Implemented effective inventory and cost control strategies, reducing expenses by 10%
  • Managed daily restaurant operations, overseeing staff, inventory, and customer service
  • Successfully resolved customer complaints and ensured a positive dining experience
  • Developed and trained staff on proper food safety and service standards

EXPORT ASSISTANT

OL USA
Virginia Beach
01.2022 - 02.2022
  • Proficient in managing export documentation and coordination with international shipping carriers
  • Experienced in arranging transportation and tracking shipments to ensure on-time delivery
  • Familiar with facilitating communication with customers and resolving any export-related issues
  • Skilled in preparing export invoices, packing lists, and customs clearance documents

IMPORT ADMINISTRATOR

OL USA
Chicago
03.2021 - 01.2022
  • Managed import documentation and ensured compliance with customs regulations for shipment processing
  • Coordinated with suppliers, freight forwarders, and customs agents to track and expedite shipments
  • Maintained accurate records of import transactions and prepared reports for management review
  • Resolved customs clearance issues and assisted in resolving any related shipping or logistics problems

BARTENDER

Baja Cantina
Virginia Beach
04.2018 - 10.2021
  • Upsold customers from shelf to premium brands to help boost sales.
  • Attended regular training sessions to stay updated on new products or trends.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Completed regular bar inventories and daily requisition sheets.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Developed good working relationships with fellow employees through effective communication.
  • Greeted guests with friendliness and professionalism.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.

BARTENDER

Chichos
Virginia Beach
04.2016 - 05.2019
  • Proven track record of delivering exceptional customer service and creating a welcoming atmosphere
  • Expertise in crafting a wide variety of classic and specialty cocktails with precision and creativity
  • Strong ability to efficiently handle all aspects of bar operations, including inventory management and cash handling
  • Exceptional multitasking and time management skills in high-volume, fast-paced environments
  • Proven ability to efficiently handle high-volume orders while maintaining attention to detail and accuracy
  • Strong communication and interpersonal skills, fostering positive relationships with customers and staff
  • Exceptional customer service skills, ensuring a memorable and enjoyable experience for patrons
  • Proficient in managing high-volume bars and ensuring timely service without compromising quality

Education

BUSINESS ADMINISTRATION -

Tidewater Community College
Virginia Beach, Virginia
11.2016

HIGH SCHOOL DIPLOMA -

Frank W. Cox High School
Virginia Beach, Virginia
06.2014

Skills

  • Account management
  • Account reconciliation
  • Sales Strategy
  • Negotiation
  • Client Relationships
  • Goal Setting
  • Microsoft 365
  • Attention to detail
  • Communication
  • Problem solving
  • Adaptive selling techniques
  • Customer service
  • Prospecting
  • Lead conversion strategies
  • Sales strategy development
  • Business development
  • Sales management
  • Market trends
  • Interpersonal communication skills
  • Customer relationship management
  • Trade show coordination
  • Supply chain logistics
  • Effective communication
  • Data entry
  • Sales strategy
  • Sales expertise
  • Positive and upbeat
  • Client relationship management
  • Performance management
  • Strategic account development
  • Sales processes
  • Verbal and written communication
  • Exceeds sales goals

Personal Information

  • Date of Birth: 11/30/95
  • Nationality: American

Timeline

Operator Specialist

Acxion Foodservice
07.2024 - Current

MANAGER

Froggies
03.2022 - 07.2024

EXPORT ASSISTANT

OL USA
01.2022 - 02.2022

IMPORT ADMINISTRATOR

OL USA
03.2021 - 01.2022

BARTENDER

Baja Cantina
04.2018 - 10.2021

BARTENDER

Chichos
04.2016 - 05.2019

BUSINESS ADMINISTRATION -

Tidewater Community College

HIGH SCHOOL DIPLOMA -

Frank W. Cox High School

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