Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haley Ubau

Meriden

Summary

Dynamic and results-driven Cashier Team Lead with extensive experience at Aldi Foods, recognized for exceptional customer service and team collaboration. Proven track record in training staff and enhancing operational efficiency, while maintaining high standards in money handling and customer satisfaction. Committed to fostering a positive shopping experience through effective communication and problem-solving skills.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Cashier /Sales Associate

CVS Pharmacy, Retail
05.2024 - Current
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers in locating products and provided recommendations for purchases.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and returns while ensuring compliance with company policies.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier Team Lead

Aldi Foods
11.2023 - 12.2024
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Cashier Team Lead

TJX Companies
10.2022 - 11.2023
  • Supervised cashier team to ensure efficient checkout operations.
  • Trained new cashiers on register systems and customer service protocols.
  • Resolved customer inquiries and escalated issues to maintain satisfaction levels.
  • Monitored cash handling procedures to ensure compliance with company policies.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.

Education

Criminology

Middlesex Community College
Middletown, CT
05-2026

Francis. T Maloney
Meriden, CT
06-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Money handling

Languages

Spanish
Full Professional

Timeline

Cashier /Sales Associate

CVS Pharmacy, Retail
05.2024 - Current

Cashier Team Lead

Aldi Foods
11.2023 - 12.2024

Cashier Team Lead

TJX Companies
10.2022 - 11.2023

Criminology

Middlesex Community College

Francis. T Maloney

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Haley Ubau