Summary
Overview
Work History
Education
Skills
Timeline
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Haley Mobbs

Murfreesboro,TN

Summary

Reliable professional seeking full-time employment as a Customer Support Specialist in order to utilize skills in customer service and clerical work.

Overview

10
10
years of professional experience

Work History

Head Bartender

Party Fowl
09.2021 - 04.2024
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Served high customer volumes during Liverpool Supporters Club events, Nerdy Talk trivia nights, and weekend brunch shifts.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, mixers, and garnishes.
  • Trained new bartenders on drink recipes, mixing techniques, sanitation procedures, and customer service skills to enhance overall performance.

ESL Teacher

VIPKID
03.2019 - 02.2022
  • Educated students in basics of English grammar and conversational speaking via online platform.
  • Personalized instruction based on needs, interests and capabilities of individual students.
  • Used positive reinforcement, conducted skills assessments, and provided clear feedback to help students succeed.

Administrative Assistant & Bookkeeper

Vandiver Construction, Inc
01.2016 - 03.2019
  • Performed all functions of bookkeeping and billing using QuickBooks, Excel, and Word.
  • Maintained office and equipment, such as computers and printers.
  • Set appointments, answered e-mails, prepared drafts for professional correspondence, and obtained necessary signatures.

Teller 2 and Vault Teller

SunTrust
09.2014 - 01.2016
  • Answered customer inquiries and processed transactions quickly and accurately.
  • Provided client-focused and friendly customer service.
  • Kept balanced cash drawer and main vault at all times.
  • Trained new tellers and acted as Teller Coordinator as needed.

Education

Bachelor of Business Administration -

Middle Tennessee State University
Murfreesboro, TN
05.2014

Skills

  • Customer Service Excellence
  • Relationship Building
  • Task Prioritization
  • Verbal and Written Communication
  • Recordkeeping
  • Proficiency with Computers and Technology

Timeline

Head Bartender

Party Fowl
09.2021 - 04.2024

ESL Teacher

VIPKID
03.2019 - 02.2022

Administrative Assistant & Bookkeeper

Vandiver Construction, Inc
01.2016 - 03.2019

Teller 2 and Vault Teller

SunTrust
09.2014 - 01.2016

Bachelor of Business Administration -

Middle Tennessee State University

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Haley Mobbs