Haley Maddux

Work History

Virginia Beach Parks & Recreation

09.2022 - 12.2022

Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
Provided one-on-one and group-based learning support to maintain student progress and development.
Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.

John Fussell

11.2021 - 08.2022

Organized and cleaned home after activities by picking up toys and straightening up play room.
Played games, worked on puzzles and read books to young children.
Built positive and nurturing environments to support child social and emotional growth.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Glass Doctor

04.2021 - 10.2021

Completed clerical tasks such as filing, copying and distributing mail.
Interacted with customers by phone, email or in-person to provide information.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Developed correspondence letters, memos and emails.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Apex Systems

01.2019 - 03.2021

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Defused customer concerns with exceptional conflict and problem resolution skills.
Used exceptional communication to connect with customers, assess needs and present solutions.
Verified accuracy of customer account information and updated when necessary.
Responded to customer inquiries via phone, email, and web-based platforms.
Directed customers to appropriate departments for additional support.
Assisted in training new employees and participated in cross-training with other departments.

The Goddard School For Early Childhood Development

01.2018 - 01.2019

Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
Provided one-on-one and group-based learning support to maintain student progress and development.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.

Brickhouse Diner

03.2014 - 03.2018

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Worked with POS system to place orders, manage bills and handle complimentary items.
Kept register accurate through correct billing, payment processing and cash management practices.
Increased sales significantly by upselling higher-end products to customers.