Haley Vujcich
Pueblo,CO
Summary
Detailed Client Service Associate known for having great organizational skills. Looking for a new role where hard work and dedication will be highly valued. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Alpine Ford
Pueblo, CO
11.2020 - Current
- Help with month end closes
- Assist with all HR issues and procedures
- Assisted with the preparation of budgets, forecasts and financial statements.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized company events including holiday parties, team building activities .
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Assigned work and monitored performance of project personnel.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Used judgment and initiative in handling confidential matters and requests.
- Interpreted and communicated work procedures and company policies to staff.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Recruited and trained new employees to meet job requirements.
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored inventory levels and placed orders when needed.
- Maintained confidential records relating to personnel matters.
- Processed payroll accurately ensuring all employees were paid on time.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Assisted in recruiting, onboarding and training new employees.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Assisted in developing budgets for departmental expenses.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Deal Clerk
Pueblo Toyota
Pueblo, CO
03.2018 - Current
- I am in charge of processing customer payments and processing funding on every car deal sold
- I am also in charge of posting every deal sold and closing out each month end
- Checking schedules and account balances
- Working in a constantly moving fast pace work environment
Account Receivable Clerk
Pueblo Toyota
Pueblo, CO
05.2016 - 03.2018
- I am the receivable clerk and finance clerk
- I am in charge of making sure I receive money from charge customers in a timely manner
- Manage daily bank deposits
- Manage accounts
- Also pay vendors on a regular basis
- I am in charge of sending deal paperwork to lien holders and trying to get car deals funded in a timely manner
Wal-Mart Cashier
Walmart
Pueblo, CO
07.2012 - 05.2016
- Deliver excellent customer service
- Help customers in a timely manner
Education
Some college - Business
Pueblo Community College
Pueblo, COSkills
- Receivables
- Accounts Payable
- Clerical experience
- Accounts Receivable
- Account Reconciliation
- Bank Reconciliation
- Mail handling
- Policy implementation
- Organizational skills
- Administrative support
- Relationship building
- Team bonding
- Employee supervision
- Staff training
- Office administration
- Payroll processing
- Account reconciliation
- Expense reporting
- Inventory control
- Office management
- Human resources
- Employee training
- Customer service
- Scheduling
- Training and coaching
- Clerical support
Certification
Driver's License
Timeline
Office Manager
Alpine Ford
11.2020 - Current
Deal Clerk
Pueblo Toyota
03.2018 - Current
Account Receivable Clerk
Pueblo Toyota
05.2016 - 03.2018
Wal-Mart Cashier
Walmart
07.2012 - 05.2016
Some college - Business
Pueblo Community College