Haley Wagoner
Davenport,IA
Summary
Dedicated college student with a strong focus on business management. Committed to completing projects promptly, known for reliability and steadfast motivation to achieve mutually held goals as a team-oriented collaborator.
Overview
7
7
years of professional experience
Work History
Shipping Office Clerk
John Deere PDC
02.2024 - Current
- Expedited urgent shipments through close coordination with carriers, ensuring on-time delivery without compromising quality standards.
- Improved team productivity by providing comprehensive training and support to new hires.
- Contributed to the development of comprehensive operation manuals outlining shipping procedures for new employees.
- Managed office supply inventory effectively, avoiding stock shortages that could potentially disrupt daily work operations.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Maintained accurate records of shipment details, tracking information, and delivery confirmations for future reference.
- Developed strong relationships with drivers, fostering effective communication to facilitate smooth deliveries.
Accounts Receiveable Clerk
O’Rourke Sales
09.2023 - 02.2024
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Keep track of assigned customer accounts
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
Part Time Office Clerk
Pizano Electric
05.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Purchased and maintained office supplies.
- Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Bookkeeping/running reports/invoicing
- Coordinating all jobs for electricians
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Laborer/Front Office Clerk
Fahrner Asphalt Sealers
06.2018 - 05.2023
- Met company and OSHA safety guidelines for work site operations to minimize worker risk
- Completed daily logs for management review.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time
- Understood and followed oral and written directions
- Utilized two-way radios and hand signals to coordinate communication between equipment operators
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
Bartender
Young's
09.2017 - 06.2018
- Prepared cocktails from bar recipes and served wine, draft and bottled beer
- Recommended food and drinks to patrons based on preference, pairings and special promotions
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
Some College (No Degree), Business Management Program -
Western Illinois University
Moline, ILBookkeeper Certificate -
Nicolet Area Technical College
Rhinelander, WI05.2022
High School Diploma -
Forest Park High School
Crystal Falls, MI01.2017
Skills
- Willingness to Learn
- Attention to Detail
- Organized
- Time Management
- Team Collaboration
- Verbal and Written Communication
- Problem-Solving
- Critical Thinking
- Data Entry
Timeline
Shipping Office Clerk
John Deere PDC
02.2024 - Current
Accounts Receiveable Clerk
O’Rourke Sales
09.2023 - 02.2024
Part Time Office Clerk
Pizano Electric
05.2023 - 09.2023
Laborer/Front Office Clerk
Fahrner Asphalt Sealers
06.2018 - 05.2023
Bartender
Young's
09.2017 - 06.2018
Some College (No Degree), Business Management Program -
Western Illinois University
Bookkeeper Certificate -
Nicolet Area Technical College
High School Diploma -
Forest Park High School
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