Haley Waite
Tomah,WI
Summary
Currently completed 9 years of military service in maintenance operations, have experience with recovery operations and leadership rolls in the National Guard and civilian workforces. Assisted and supervised equipment and parts inspection, maintaining, repairs and replacement. Assisted and supervised inventory management, delegation of workload tasks and kept proficiency of management paperwork and tasks. Used Technical Repair Manuals to troubleshoot, diagnose and repair electrical, air, hydraulic, charging, cooling, starting, brake systems on equipment.
Follows OSHA and shop safety rules, have hazardous material and material safety data sheet efficiency. Proficient with hand and power tool usage safety. Limited knowledge and certified in GCSS-Army.
Overview
10
10
years of professional experience
Work History
Surface Maintenance Repairer- WG8
Combined Support Maintenance Shop
01.2023 - Current
- Studied technical manuals for various types of equipment and repairs.
- Performed routine maintenance on vehicles.
- Repaired and replaced worn and damaged components.
- Removed, maintained and repaired automotive components.
- Repaired brake, exhaust, electrical and other systems.
- Performing PMCSs, A and B services, repair services and troubleshooting systems.
- Maintaining, repaired and replaced battery systems.
- Maintaining, repaired and replaced brake systems.
- Maintaining, repaired, and replaced cooling systems.
- Diagnosed, repaired and replaced air system components.
- Replaced steering gear box
- Replaced M1101/2 trailer axel
- ADAs: shop rags, eye wash station, monthly crane and environmental paperwork, helped with other areas as needed.
- Cleaned grease, dust, rust on various systems.
- Maintained manhour accounting on timesheets and on computer.
- Use MSD, gage tools, EMSNG, CAT-ET.
91B Wheeled Vehicle Mechanic
Army National Guard
02.2015 - Current
- Handled repair work and maintenance to keep vehicles functional.
- Assessed vehicles to identify degree of malfunction or damage.
- Performed semi-annual and annual unscheduled services on vehicles.
- Coordinated and oversaw vehicle modification process.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Performed wheeled vehicle recovery operations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for vehicles.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Maintained and oversaw POL management.
Assistant Store Manager
Autozone
12.2018 - 12.2022
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Education
Hotel 8 Certificate -
Hotel 8
Camp Dodge, Iowa 07.2021
AIT Graduate Cirtificate -
AIT
Fort Lee, VA12.2015
Basic Training Graduate Certificate -
Basic Training
Fort Jackson, SC09.2015
High School Diploma -
Big Foot High School
Walworth, WI06.2013
Skills
- Brake servicing
- Mechanical Troubleshooting
- Mechanical and Shop safety
- Spark Plug Replacement
- Diagnostics
- First Aid Training
- Hazardous Material Handling
- Hand and Power tool proficiency
- Heavy Equipment Operation
- 609 HVAC certificate
- Word, Excel, PowerPoint proficiency
- Manhour and timesheet proficiency
Timeline
Surface Maintenance Repairer- WG8
Combined Support Maintenance Shop
01.2023 - Current
Assistant Store Manager
Autozone
12.2018 - 12.2022
91B Wheeled Vehicle Mechanic
Army National Guard
02.2015 - Current
Hotel 8 Certificate -
Hotel 8
AIT Graduate Cirtificate -
AIT
Basic Training Graduate Certificate -
Basic Training
High School Diploma -
Big Foot High School
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