HALEY WARD

• Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
• Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
• Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
• Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.

Maintained cleanliness of facilities.

Logged every piece of collected information.

Conducted safe and effective animal handling.

Managed feeding schedules, medications, and walks of boarding animals.

• Assisted veterinary technicians by restraining animals, running various blood and urine tests, as well as handling all body care for deceased patients
• While also keeping treatment areas and supplies clean for incoming patients

• Developed strategies for teaching Basic obedience skills such as, sit, down, place, stay, recall, and leash walking
• Created individualized training plans for each dog based on their needs and abilities
• Utilized balanced reinforcement techniques while working with dogs in order to create an atmosphere of trust and respect between handler and pet
• Educated clients about canine behavior and positive reinforcement training methodologies

• Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
• Assisted customers with finding the right product for their needs
• Handled customer complaints in a professional manner