Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities, event coordination, and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities in a resort of over 1800 guests.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Operations Supervisor/Manager on Duty
Discovery Cove United Parks and Entertainment LLC
Orlando, 32821
06.2022 - Current
Supervised daily operations to ensure optimal guest experiences at a premier entertainment destination.
Coordinated team schedules and assignments to maintain efficient workflow and coverage.
Trained new staff on operational procedures and safety protocols to enhance service quality.
Monitored inventory levels and coordinated supply orders to meet operational needs.
Provided support to other departments as needed to meet organizational goals.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Event Coordinator
Launch Franchising LLC
Orlando, 32828
01.2022 - 06.2022
Oversaw on-site event setup and coordinated staff assignments for efficiency.
Developed event timelines and schedules to ensure smooth operations.
Collaborated with marketing teams to promote events through various channels.
Organized catering services, ensuring menu options met client preferences and needs.
Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
Education
Cornerstone Charter Academy
Orlando, FL
Skills
Operations management
Process improvement
Event coordination
Customer service
Conflict resolution
Certification
CPR/AED/First Aid Instructor Trainer, American Red Cross 2026
Operations Control Centre - Duty Manager (Flight Operations) at Air Asia PhilippinesOperations Control Centre - Duty Manager (Flight Operations) at Air Asia Philippines