Haley Webb
Colonial Harbor
Yorktown,VA
6
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Administrative Assistant
2 Years 3 Months- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed office correspondence, ensuring prompt communication across departments.
Barista
1 Year 10 Months- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Insider
1 Year 7 Months- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared dough and sauce for pizzas according to recipes.
Sales Associate
11 Months- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma
Skills
Food Preparation
Coffee expert
Opening and closing duties
Menu Memorization
Cash Handling
POS Systems
Team Player
Customer Service
Computer skills
Strong problem solver
Event coordination
Training and coaching
Timeline
Administrative Assistant
Colonial Harbor
04.2024 - 07.2026Read More
Barista
Starbucks
06.2022 - 04.2024Read More
Insider
Marcos's Pizza
01.2021 - 08.2022Read More
Sales Associate
Cost Plus World Market, Inc
02.2020 - 01.2021Read More
Abeka Academy
High School Diploma
Read More