Haley Werven

Summary

A motivated, self-driven professional with experience in customer service, business operations, HR recruiting, and finance administration. Demonstrates strong communication skills, exceptional attention to detail, and the ability to foster positive relationships with clients, employees, and management. Passionate about continuous growth, customer satisfaction, and efficient problem-solving.

Overview

years of professional experience

Work History

Owner/Operator

Self Employed

03.2022 - Current

Manage day-to-day operations of an apparel and hat business, including customer communication, order management, and design consultation.
Build strong relationships with customers to deliver personalized designs, ensuring satisfaction and repeat business.
Handle invoicing, sales tracking, and quarterly tax filings.
Coordinate inventory, order supplies, and manage timelines, ensuring smooth operations.

HR Recruiter

Hughes General Contractors

06.2022 - 03.2023

Reviewed and filtered job applicants' resumes to identify the best matches for job openings, and coordinated interviews with hiring managers.
Addressed applicant inquiries, providing information regarding HR processes.
Communicated job offers, orientations, and start dates to selected candidates.
Assisted with onboarding by processing and inputted hire paperwork information into HR systems.
Supported recruiting events at job services, schools, and other institutions.
Verified applicant references and employment details.
Assisted in employee events and attended safety meetings to contribute to a positive work environment.
Collaborated with hiring managers to identify talent needs and develop effective job descriptions.

Finance & Admin Assistant

Young Mazda

03.2022 - 06.2022

Ensured finance directors had necessary documents and signatures for car deals, facilitating smooth and efficient processing in the accounting office.
Applied for vehicle rebates from manufacturers and ensured accurate documentation for customer-related transactions.
Cleaned financial schedules and processed outstanding charges to avoid unnecessary chargebacks.
Investigated discrepancies in debits and credits for finance, parts, and service departments, writing off as necessary.
Assisted the General Manager with administrative tasks and communication between departments.
Covered receptionist desk as needed to ensure dealership ran smoothly in absence of one.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assisted coworkers and staff members with special tasks on daily basis.

Deal Processor

Young Automotive

08.2020 - 03.2022

Assisted in training new hires on company policies, procedures, software applications, and best practices for efficient deal processing.
Maintained amazing intercompany relationships.
Assisted in creating effective solutions for any issues that arose in the deal processing pipeline.
Furnished monthly sales report for 19+ dealerships at month end for manage assistance was needed.
Processed/finalized deals, ensuring accurate documentation and information.
Cleaned accounting schedules; posted, matched or wrote off necessary credits and debits.

Education

GED -

DATC

Kaysville, UT

Skills

Strong Communication and Interpersonal Skills
Customer Service & Relationship Building
Time Management & Multitasking
Data Input
HR & Recruiting Experience
Invoicing

Problem-Solving & Conflict Resolution
Finance Administration & Document Management
Microsoft Office Suite
Quick Learner
Sales & Inventory Management

Timeline