Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Haley Westendorf

Sumner

Summary

Dynamic and engaging professional with a proven track record at Tipsys Bar and Grill, excelling in customer service and complex problem-solving. Recognized for crafting innovative cocktails and training staff, while maintaining high cleanliness standards. A reliable team player dedicated to enhancing customer satisfaction and driving repeat business through personalized service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Tipsys Bar and Grill
11.2018 - Current
  • Crafted and served high-quality cocktails, enhancing customer satisfaction through personalized service.
  • Trained new bartenders on drink preparation techniques and bar operations, ensuring consistent service standards.
  • Managed inventory control, optimizing stock levels to minimize waste and improve profitability.
  • Developed and implemented seasonal drink menus, attracting repeat customers with innovative offerings.
  • Collaborated with kitchen staff to synchronize food and beverage pairings, elevating overall dining experience.
  • Ensured compliance with health and safety regulations, maintaining a clean and organized bar environment.
  • Resolved customer complaints efficiently, fostering positive relationships and encouraging customer loyalty.
  • Analyzed sales data to identify trends, adjusting strategies to maximize revenue during peak times.

Production Worker

John Deere Waterloo Works
01.2022 - 09.2025
  • Operated machinery to assemble products according to specifications.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to ensure efficient production flow.
  • Inspected finished goods for quality assurance and compliance standards.
  • Assisted in maintaining cleanliness and organization of work area.
  • Learned operational procedures and equipment functionality rapidly.
  • Adapted quickly to changing production demands and schedules.
  • Participated in training sessions to enhance skills and knowledge of equipment usage.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.

Dispatcher

Sheetz Towing
05.2020 - 03.2021
  • Coordinated daily dispatch operations to ensure timely delivery of services.
  • Monitored vehicle locations using GPS technology for efficient route optimization.
  • Communicated with drivers to relay instructions and address issues promptly.
  • Managed scheduling and allocation of resources to meet operational demands.

Quality Control Inspector

Tyson Foods
04.2019 - 02.2021
  • Conducted thorough inspections of incoming materials to ensure compliance with quality standards.
  • Developed and implemented inspection procedures to enhance accuracy and efficiency in quality checks.
  • Collaborated with production teams to identify and resolve quality issues during manufacturing processes.
  • Trained junior inspectors on quality control protocols and best practices for effective inspections.
  • Analyzed defect trends and recommended corrective actions to improve overall product quality.
  • Maintained detailed documentation of inspection results for regulatory compliance and traceability purposes.
  • Utilized precision measurement tools to assess product specifications and maintain consistency across batches.
  • Led root cause analysis sessions to address recurring quality concerns, driving continuous improvement initiatives.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.

CMA

Western Home Communities
07.2016 - 10.2019
  • Provided compassionate care to residents, ensuring comfort and safety during daily activities.
  • Assisted nursing staff with patient assessments and documented vital signs accurately.
  • Supported rehabilitation efforts by guiding patients through prescribed exercises and mobility training.
  • Maintained cleanliness and organization of patient areas, promoting a hygienic environment.
  • Collaborated with interdisciplinary teams to create personalized care plans for each resident.
  • Mentored new CNAs, sharing best practices in patient care and operational procedures.
  • Implemented process improvements that enhanced efficiency in daily caregiving routines.
  • Advocated for residents' needs, fostering open communication between patients and healthcare providers.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

Oelwein High School
Oelwein, IA
03-2014

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Complex Problem-solving
  • Handling difficult customers

Certification

  • Forktruck - Certified
  • Over Head Crane - Certified
  • Food Safety- Certified
  • Export Quality - Certified

Interests

  • I like working with my hands and fixing things
  • Gardening
  • Camping
  • Kayaking
  • Farming

Timeline

Production Worker

John Deere Waterloo Works
01.2022 - 09.2025

Dispatcher

Sheetz Towing
05.2020 - 03.2021

Quality Control Inspector

Tyson Foods
04.2019 - 02.2021

Bartender

Tipsys Bar and Grill
11.2018 - Current

CMA

Western Home Communities
07.2016 - 10.2019

Oelwein High School

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Haley Westendorf