Haley Whisonant

• Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
• Partnered with system administrators to maintain operating system and application patch levels.
• Contributed to cost-saving initiatives by identifying areas of improvement within existing infrastructure setups.
• Coordinated with vendors for hardware procurement and installation, achieving cost savings on IT equipment purchases.
• Conducted regular audits on user accounts, permissions, and access control lists, ensuring compliance with company policies.
• Maintained network users, mail accounts and directories to optimize network security.
• Liaised with groups to assist in escalations and incident response, triage and resolution.
• Participated in disaster recovery planning exercises to safeguard against potential system failures or data loss incidents.

• Observed and documented patient interactions to understand the diagnostic and treatment processes for various medical conditions.

• Gained insight into the holistic approach of a D.O., including the use of osteopathic manipulative treatment (OMT) in patient care.

• Witnessed the collaborative role of a PA in performing physical exams, developing treatment plans, and managing patient care under physician supervision.

• Learned about the importance of effective communication and teamwork in delivering comprehensive healthcare.

• Assisted in maintaining a professional clinical environment by adhering to HIPAA and patient privacy standards.

• Developed a deeper understanding of patient-centered care and its application in diverse healthcare settings.

• Developed a thorough understand of the EHR and EMR and why these systems are crucial to the success of modern healthcare.