Haley Williams
Experienced Licensed Professional Counselor
Tempe,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
SMI Evaluator
Crisis Preparation & Recovery Inc.
Tempe, Arizona
01.2023 - Current
- Network with major psychiatric facilities, encouraging partnerships that enhanced collaboration efforts and facilitated best-practice exchanges
- Consistently achieve and exceed monthly departmental goals contributing to record number of evaluations completed in the department
- Utilized clinical insights into operational decision-making for improved quality of care
Patient Care Manager
Aurora Behavioral Healthcare
Tempe, AZ
01.2020 - 01.2023
- Collaborated with clinical teams to refine discharge protocols, speeding up patient release while working within ethical standards of practice
- Developed and managed systems for prioritizing patients based on clinical severity and resource availability, optimizing patient flow and improving care delivery in high-pressure environment
- Worked closely with physicians to understand and prioritize their requests while providing necessary resources and support to enhance patient care
Outpatient Therapist
Aurora Behavioral Healthcare
Tempe, AZ
01.2020 - 01.2021
- Ensured the completion and accuracy of clinical documentation processes, maintaining compliance to company standards and billing practices
- Coordinated and facilitated group therapy sessions, ensuring effective patient engagement
- Contributed to departmental meetings to align team objectives with organizational goals
Family Therapist
La Frontera Empact Suicide Prevention Center
Marciopa, Arizona
01.2020 - 12.2020
- Developed and managed family therapy services, ensuring the creation of tailored treatment plans that resulted in improved patient outcomes
Academic Advisor
Oklahoma State University
Stillwater, OK
01.2019 - 12.2019
- Taught an introductory college course, creating a comprehensive curriculum that engaged students and encouraged critical thinking
- Developed and managed 4-year degree audits for students, ensuring that academic progress was tracked and aligned with graduation goal
- Developed and implemented student retention strategies by organizing meetings and events
- Led efforts to identify at-risk students, implementing strategies to connect them with academic, financial, and mental health resources, ultimately improving student retention and success rates
School Counseling Intern
Perkins-Tryon High School Counseling Internship
01.2018 - 12.2019
- Played a key role in IEP/504 meetings, advocating for resources and ensuring the effective execution of student support plan
- Assisted in the distribution and analysis of standardized test scores
Graduate Research Assistant
Edmon Low Library
01.2016 - 12.2019
- Directed the process of assisting patrons with research inquiries, ensuring access to accurate and relevant information
- Managed a team of 7 student assistants each shift, delegating tasks, providing guidance, and ensuring that daily operations were carried out efficiently
Mental Health Counseling Intern
Counseling and Counseling Psychology Clinic
01.2017 - 12.2018
- Provided students with access to on-campus resources, ensuring that academic needs were met by effectively connecting them to tutoring, counseling, and support services, contributing to improved academic outcomes
- Utilized evidence-based research to identify and implement the most effective techniques in client sessions
- Completed 600 clock hours of internship in mental health counseling
- Completed 100 clock hours of practicum
Intern for Wellness Services
Northwest Missouri State University
01.2014 - 12.2015
- Assisted with the design and implementation of wellness-related events
- Collaborated with other interns to enhance program outreach and increase student participation
NWMSU Philosophy Club Secretary
Northwest Missouri State University
01.2014 - 12.2015
- Led the planning and execution of a community discussion panel on Police and Community: Interactions with Minority Group
Student Manager
ARAMARK
01.2012 - 12.2015
- Directed a team of 10-15 student employees during each shift, ensuring that tasks were completed on time and that operational standards were consistently met
- Managed the execution of required tasks, consistently enforcing food safety protocols and delivering exceptional customer service to ensure smooth operation
Certified Nursing Assistant
Village Care Center
01.2011 - 12.2012
- Assisted residents with daily living activities, including dressing, bathing, and dining, ensuring a high standard of care and comfort
- Maintained professionalism and composure in high-stress situations, effectively managing challenges and ensuring operations continued smoothly
Education
Master of Science - Counseling
Oklahoma State University
Stillwater, OK 08.2016 - 05.2019
Bachelor of Science - Psychology and Sociology
Northwest Missouri State University
Maryville, MO 08.2012 - 12.2015
Skills
Adaptability and flexibility
Professional demeanor
Teamwork and collaboration
Problem-solving aptitude
Academic Affiliations
- Student Member, Master's Counseling Society, Oklahoma State University, 2016-2017, Actively engaged in academic discussions, exchanging ideas and solutions with peers pertaining to the field of counseling.
- Student Member, TRIO Student Support Services, Northwest Missouri State University, 2012-2015, Received a $2,000 grant aid in recognition of satisfactory academic performance, highlighting a strong ability to maintain high standards of achievement
Professional Training Seminars
- Trauma Treatment for Kids: Healing the Body Through Play, 10/01/20
- Play Therapy, 12/05/18, Nikki Dunnigan LPC, RPT, Stillwater, OK
- Suicide Prevention, 03/01/19
- CPR Certification and other certifications, Adult, Child, Infant CPR Certified through Heart Savers, Emergency Care First Aid, CPI Blue Card Certified
Awards
- Dean's Excellence Award, 03/08/19
- Licensed Professional Counselor, 04/01/23
Research
- Researcher, Northwest Missouri State University, Mood Responses during times of Excitement and Stress, 2014-2015, Worked closely with a team to co-design a project, utilizing self-reporting surveys to collect data that provided key insights to human emotions, Successfully completed research within the designated time frame, ensuring timely delivery of the collected data
- Researcher, Northwest Missouri State University, Breadwinning Perceptions Among Genders within Relationships, 2013-2014, Co-designed and led a survey study exploring male and female perspectives on female breadwinners in monogamous relationships, Successfully presented research at the Great Plains Conference
Timeline
SMI Evaluator
Crisis Preparation & Recovery Inc.
01.2023 - Current
Patient Care Manager
Aurora Behavioral Healthcare
01.2020 - 01.2023
Outpatient Therapist
Aurora Behavioral Healthcare
01.2020 - 01.2021
Family Therapist
La Frontera Empact Suicide Prevention Center
01.2020 - 12.2020
Academic Advisor
Oklahoma State University
01.2019 - 12.2019
School Counseling Intern
Perkins-Tryon High School Counseling Internship
01.2018 - 12.2019
Mental Health Counseling Intern
Counseling and Counseling Psychology Clinic
01.2017 - 12.2018
Master of Science - Counseling
Oklahoma State University
08.2016 - 05.2019
Graduate Research Assistant
Edmon Low Library
01.2016 - 12.2019
Intern for Wellness Services
Northwest Missouri State University
01.2014 - 12.2015
NWMSU Philosophy Club Secretary
Northwest Missouri State University
01.2014 - 12.2015
Bachelor of Science - Psychology and Sociology
Northwest Missouri State University
08.2012 - 12.2015
Student Manager
ARAMARK
01.2012 - 12.2015
Certified Nursing Assistant
Village Care Center
01.2011 - 12.2012
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