Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Haley Woika

Pavilion,New York

Summary

Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team leader versed in sales, management and process improvement.

Overview

11
11
years of professional experience

Work History

Manager of Operations

Shell's Post
Stafford , NY
08.2013 - Current
  • Identified opportunities for process improvement.
  • Investigated customer complaints related to product and service quality issues.
  • Facilitated contract negotiations to maintain appropriate COG and operating expenses.
  • Oversaw inventory management, including ordering supplies and goods as needed, while considering forecasting for changes in demands.
  • Conducted regular examination of employee performance and provided feedback on areas needing improvement, as well as areas of success.
  • Maintained and educated team members on local health department rules and regulations.
  • Monitored social media platforms, as well as communicated and oversaw content through our advertising partners.
  • Ensured that all dishes were prepared quickly while still maintaining high quality standards.

Assistant Manager

CosmoProf
Batavia, NY
03.2016 - 03.2017
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Maintained up-to-date knowledge of company products and helped in educating team members on innovative new products.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed inventory discrepancies and took corrective action as necessary.

Nursing Assistant

United Memorial Hospital
Batavia, NY
10.2014 - 12.2015
  • Assisted patients with daily activities such as bathing, dressing, and grooming.
  • Collected specimens for laboratory testing such as urine samples and blood draws.
  • Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
  • Provided emotional support to family members during difficult times.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

Education

High School Diploma -

Leroy Jr/Sr High School
Le Roy, NY
06-2014

Certified Nursing Assistant - Healthcare

Genesee Valley Educational Partnership
Batavia, NY
04-2014

Some College (No Degree) - Health Care And Emergency Response

Genesee Community College
Batavia, NY

Skills

  • Health and safety compliance
  • Customer Service
  • Inventory Management
  • Customer Retention
  • Process Improvement
  • Contract Management
  • Maintenance Planning
  • Logistics Oversight
  • Customer relations specialist
  • Productivity improvement specialist
  • Goal Setting
  • Contract Development
  • Cost Reduction

References

References available upon request.

Timeline

Assistant Manager

CosmoProf
03.2016 - 03.2017

Nursing Assistant

United Memorial Hospital
10.2014 - 12.2015

Manager of Operations

Shell's Post
08.2013 - Current

High School Diploma -

Leroy Jr/Sr High School

Certified Nursing Assistant - Healthcare

Genesee Valley Educational Partnership

Some College (No Degree) - Health Care And Emergency Response

Genesee Community College

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Haley Woika