Summary
Overview
Work History
Education
Skills
Certification
Work and Community Involvement
Timeline
Generic

Haley Woods

Charlotte,NC

Summary

Healthcare professional with over five years of experience working in ambulatory care, passionate about driving financial health and business development while improving the quality of patient care and clinic efficiency. Proficient in Epic Hyperspace and Microsoft Office applications with an emphasis on administrative organization. Results-oriented with strong clinical skills with strengths in ensuring high customer satisfaction across multiple departments. Innovative and adaptive approach to implementing healthcare strategies and coordinating and facilitating efficient healthcare solutions with superb communication and interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cardiology Technologist

Novant Health, Inc
Matthews, NC
06.2022 - Current
  • Improve interdepartmental communication by collaborating with physicians to discuss test results and treatment options.
  • Demonstrate exceptional attention to detail in documenting test findings, ensuring accurate records were maintained for future reference.
  • Assist in taking patient calls, and all other front office tasks, from office management to providing exceptional customer service.
  • Schedule and arrange cardiac stress tests and assist with patient appointments.
  • Identify symptoms and concerns on electrocardiograms to ensure patient safety during testing. Evaluate patients' absolute and relative contraindications, ensuring they are qualified for stress testing.
  • Train and onboard new employees while also lending assistant with administrative task from trouble shooting monitoring and testing issues and addressing physician concerns.
  • Ensure compliance with industry regulations by adhering to established protocols during all procedures, minimizing risk of error or harm.

Exercise Specialist

Duke Triangle Heart Associates
Durham, NC
07.2019 - 06.2022
  • Lead exercise specialist; trained and onboarded new employees.
  • Screened patients' medical histories and identified risk factors. Administered nuclear, echocardiogram, and graded exercise stress tests.
  • Identified symptoms and concerns on electrocardiograms to ensure patient safety during testing. Identified absolute and relative contraindications to stress testing.
  • Participated in appropriate medical response for an abnormal stress test.
  • Placed and scanned ambulatory cardiac and blood pressure monitors (events and holters) and analyzed and constructed monitor reports for the cardiologist.

Health Fitness Specialist

Corporate Fitness Works
Washington, DC
02.2018 - 07.2019
  • Assisted with all day-to-day fitness center operations of the site and ensured the satisfaction of the liaison that was over the contract in the Rayburn House Office Building on Capitol Hill as my primary site and assisted in fitness operations at other government sites, including National Public Radio (NPR), Forrestal Occupational Health Organization (FOHO), and The John Wilson Building.
  • Planned, organized, promoted, and evaluated all facility programs and upheld the highest standard of safety and customer service in all areas, such as the locker room, group exercise room, and fitness floor.
  • Taught weekly group exercise classes and conducted foundations in training and personal training programs for members.

Group Exercise Coordinator

  • Provided specific oversight of the group exercise program and instructors, prioritizing safety and meeting contract requirements.
  • Created and managed monthly group exercise schedules and assigned classes to the team leaders.

Intern Supervisor

  • Helped develop the work plan with the intern's learning objectives and academic overview in mind.
  • Ensured and maintained a safe and growing work environment by scheduling regular meetings to discuss the progress and any obstacles that may have occurred.

Education

Master of Health Administration -

Queens University of Charlotte
Charlotte, NC

Bachelor of Science - Exercise Science

Lander University
Greenwood, SC

Skills

  • Conflict Management
  • Critical Thinking
  • Intravenous Therapy
  • Maintaining records
  • Medical Documentation
  • Medical Terminology
  • Multitasking
  • Patient Education
  • Patient Safety
  • Patient Scheduling
  • Professionalism
  • Strategic Planning
  • Team building
  • Time management abilities

Certification

Cardiovascular Credentialing International

  • Certified Cardiographic Technician

American Heart Association

  • Basic Life Support Certification (BLS)
  • Advanced Cardiac Life Support Certification (ACLS)

Work and Community Involvement

American College of Healthcare Executives             

  • Professional society for healthcare leaders committed to improving health.

Alpha Kappa Alpha Sorority, Incorporated               

  • Member of Greek organization focusing on sisterhood, scholarship, and community service.

Corporate Fitness Works Group Exercise Team           

  • Member of the group exercise programming team, creating, and implementing new and innovative group exercise programs to incorporate into each site's annual plan and increasing membership engagement.

Timeline

Cardiology Technologist

Novant Health, Inc
06.2022 - Current

Exercise Specialist

Duke Triangle Heart Associates
07.2019 - 06.2022

Health Fitness Specialist

Corporate Fitness Works
02.2018 - 07.2019

Master of Health Administration -

Queens University of Charlotte

Bachelor of Science - Exercise Science

Lander University
Haley Woods