Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Haley Woods

Jacksonville

Summary

As a seasoned professional in Child Welfare, I believe I am able to bring great knowledge, skills, empathy and integrity to this role. I am a hard working, reliable, organized and dedicated employee who strives for excellence. I work very well with others, and I am a devoted team player who helps others in need. Throughout my journey in Child Welfare, I have developed an innate drive to serve and reunify children and their families to protect the family unit. I have developed a great understanding of the processes and procedures required within Child Welfare, and I have become a Certified Child Welfare Case Manager and a Certified Child Welfare Licensing Counselor. I have recently begun my journey to earn my master's degree in social work to further enhance expertise in the field.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensing Counselor

Family Support Services
Jacksonville
02.2022 - Current
  • Completed initial and relicense Foster Care Unified Home Studies.
  • Ensured compliance of foster homes with state standards and requirements.
  • Conducted quarterly home visits for all licensed homes.
  • Maintained ongoing contact and support for foster parents, providing necessary tools and guidance.
  • Performed routine background screenings and maintained records to prevent lapses or disqualifications.
  • Attended Multidisciplinary Team meetings and staffings regularly.
  • Acted as liaison between community agencies to facilitate collaboration.

Family Intervention Specialist

Gateway Community Services
Jacksonville
05.2021 - 01.2022
  • Providing Substance Abuse Outreach, Intervention and Case Mangement services to the Child Welfare System for Duval County.
  • Completing compresnsive substance abuse and mental health assessments for refered patients and providing the patient with recommendations for treatment.
  • Maintaing weekly contact and accomidating barriers with patients to ensure patient enages in treatment services.
  • Providing updates to Child Welfare professionals regarding assessments for substance abuse patients.
  • Complete documentation in a timely manner in the Medical Record System and Florida's Safe Families Network.
  • Maintaing and submitting monthly reports for services provided.

Family Support Counselor

Jewish Families & Community Services
Jacksonville
02.2020 - 05.2021
  • Providing non-judicial services to families in need and who need intervention services.
  • Responsible for engaging children and their families by using the family empowerment approach to improve child safety and strengting the family as a unit.
  • Conducting weekly face-to-face contact with children and their caregivers.
  • Observe and document home conditions and child's behavior/feelings about their living situation.
  • Coordinating and monitoring community referrals for the children and family.
  • Provide education for family members about available services, parenting practices and the dependency system.
  • Teaching certified parenting classes to approiapte caregivers.
  • Complete documentation in a timely manner in the Florida's Safe Families Network.
  • Assisting parents with Case Plan tasks such as setting up appointments, providing transportation. etc.

Child Protective Investigator Intern

Department of Children & Families
Jacksonville
01.2020 - 02.2020
  • Participated with investigators into the allegations of child abuse and neglect within CPI unit.
  • Facilitated interviews with children and adults to gather critical information for recommendations on child safety.
  • Prepared reports and recommendations focused on child safety outcomes.
  • Coordinated with law enforcement, judiciary, schools, social workers, and medical professionals.
  • Supported investigators with drug testing, transportation logistics, and medical appointments.
  • Monitored family progress through multi-disciplinary team meetings to ensure effective interventions.
  • Advocated for clients and families to address individual needs and concerns.
  • Oversaw visitation hours to ensure safety and compliance with guidelines.

Intake Coordinator

Allegiant Home Care
Jacksonville
05.2017 - 11.2019
  • Complete intake forms and submit for admission approval.
  • Submitted, reviewed insurance plans and approved eligibility.
  • Communication with patients and families with concerns and questions regarding home health.
  • Assist with the maintenance of case management notes and patient care concerns.
  • Communicate regularly with contracted agencies for community information and relationships.
  • Trained as a Billing Assistant, in order to submit billable services to Medicare.
  • Submitted weekly reports on admissions, discharges and referral sources.
  • Receptionist: answered phone calls, faxed, emailed and mailed documents, ordered office supplies.
  • Planned events and parties for employees and customers.
  • Created, monitored and managed social media pages.

Dietary Aide/Prep Cook

Park Ridge Nursing Center
Jacksonville
10.2015 - 05.2017
  • Prepared patient trays according to dietary restrictions to ensure compliance.
  • Delivered personalized meals to resident rooms, enhancing dining experience.
  • Cooked employee meals for lunch and dinner, maintaining high standards of quality.
  • Cleaned work area and equipment daily to uphold hygiene standards.
  • Assisted in food production for large events and parties, ensuring timely service.

Sales Associate

Debonair Handbags
Fernandina Beach
05.2015 - 09.2015
  • Assisted customers in placing online orders for high-end handbags and jewelry.
  • Answered customer inquiries regarding handbag materials and features.
  • Efficiently stocked shelves with new merchandise to enhance product visibility.
  • Utilized Point of Sale applications to process transactions swiftly.
  • Maintained cleanliness of work area on a daily basis.

Education

Master of Social Work -

Florida State University
Tallahassee, FL
12-2026

Bachelor of Social Science (Magna Cum Laude Honors) - Social Science, Sociology, Criminology, Psychology

Jacksonville University
Jacksonville, FL
12.2019

Skills

  • Florida child welfare software proficiency
  • Microsoft applications expertise
  • Interviewing skills
  • Case management effectiveness
  • Community resource relationship management
  • Knowledge of 12 step recovery process
  • Foster care licensing expertise
  • Healthcare software proficiency
  • Crisis intervention strategies
  • Family empowerment techniques

Certification

Certified Child Welfare Case Manager

Certified Child Welfare Licensing Counselor

References

References available upon request.

Timeline

Licensing Counselor

Family Support Services
02.2022 - Current

Family Intervention Specialist

Gateway Community Services
05.2021 - 01.2022

Family Support Counselor

Jewish Families & Community Services
02.2020 - 05.2021

Child Protective Investigator Intern

Department of Children & Families
01.2020 - 02.2020

Intake Coordinator

Allegiant Home Care
05.2017 - 11.2019

Dietary Aide/Prep Cook

Park Ridge Nursing Center
10.2015 - 05.2017

Sales Associate

Debonair Handbags
05.2015 - 09.2015

Master of Social Work -

Florida State University

Bachelor of Social Science (Magna Cum Laude Honors) - Social Science, Sociology, Criminology, Psychology

Jacksonville University

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