Haley Worrell
Richlands,NC
Summary
Driven Sales and Distribution Manager with a proven track record at Rural Greens Farm, enhancing customer satisfaction and boosting sales revenue through expert relationship-building and strategic planning. Skilled in operations management and effective communication, adept at resolving conflicts and leading teams to exceed targets with a positive attitude and adaptability.
Overview
2
2
years of professional experience
Work History
Sales and Distribution Manager
Rural Greens Farm
01.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
- Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
High School Diploma -
Lucerne Valley High School
Lucerne Valley, CASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Schedule Preparation
- Sales management
- Workforce Management
- Business Administration
- Marketing
- Negotiation
- Product Management
- Budget Control
- Business Development
- Business Planning
- Financial Management
- Expectation setting
- Expense Tracking
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Maintaining safe environment
- Dependability
- Positive Attitude
- Problem Resolution
- Effective Communication
- Adaptability and Flexibility
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Managing Operations and Efficiency
Timeline
Sales and Distribution Manager
Rural Greens Farm
01.2023 - Current
High School Diploma -
Lucerne Valley High School
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