Haley Yamasato
Hillsboro,OR
Summary
Recent graduate with degree in Architecture, offers several years of experience delivering friendly, and prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Architectural Intern
Mackenzie
Portland, OR
06.2024 - 09.2024
- Assist in the design and 3D modeling of public and retail buildings, using AutoCAD and Revit software.
- Utilizing InDesign, Illustrator, and Photoshop to assist in the planning and structuring of architectural pre-design concepts, including precedent studies, programming, and conceptual art.
- Helped with the completion and annotation of RFIs and submittals using Microsoft Excel and Bluebeam Revu.
- Joined team members for groundbreaking ceremonies and onsite observation of work during different construction phases to monitor compliance with plans.
Server
Doughzone OR
Portland, OR
05.2023 - 07.2024
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Advised customers on different menu options in both food and beverages, as well as options for special dietary requirements.
- Assisted in training new servers.
Boba Barista
Ding Tea PSU
Portland , OR
10.2022 - 08.2023
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Prepared hot and cold drinks according to customer specifications.
- Informed customers on food allergies associated with certain ingredients used in boba tea creations.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Communicated effectively with team members regarding work schedules and customer needs.
Keyholder/Assistant Manager
MUJI Portland
Portland, OR
03.2022 - 11.2022
- Ensured store was opened and closed in a timely manner according to company policies.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Verified accuracy of register tills at beginning and end of shift.
- Monitored employee performance to ensure adherence to company policies and procedures.
Education
Bachelor of Arts - Architecture
Portland State University
Portland, OR06-2024
Skills
- Oregon Food Handlers Card
- Oregon Alcohol Server Permit
- Toast POS System
- Team Collaboration
- Excellent Communication
- Multi-Tasking
- Problem Solving
- Strong Work Ethic
- Menu Memorization
- Cash Handling
Accomplishments
- Hawaii United Okinawan Association - Outstanding Member Student Scholarship
- Golfer (High School State Champions)
Languages
Japanese
Professional
Timeline
Architectural Intern
Mackenzie
06.2024 - 09.2024
Server
Doughzone OR
05.2023 - 07.2024
Boba Barista
Ding Tea PSU
10.2022 - 08.2023
Keyholder/Assistant Manager
MUJI Portland
03.2022 - 11.2022
Bachelor of Arts - Architecture
Portland State University
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