Cocktail Server
Einstein’s Pub And Arcade
11.2019 - 12.2019
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips. Utilizing a POS system efficiently and accurately to ensure correct order credentials to be sent to the kitchen.
- Elevated customer satisfaction by promptly addressing any concerns or special requests.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
