Hi, I’m
Haley LeComte
San Diego,California
Summary
Adaptable and growth-oriented professional with a strong background in administrative support, holistic health, personal assistant work, medical office administration, and leadership. Experienced in managing multiple projects simultaneously while maintaining concise communication, optimizing organization, and fostering a positive mindset. Recognized for dedication and proactive approach in achieving business goals and supporting company growth. Possessing a keen eye for detail, effective collaboration skills, and a capacity to quickly learn new concepts will support my abilities to be an asset to your team.
Overview
5
years of professional experience
1
Certification
Work History
Tracy Duhs LLC
Airbnb & VRBO Property Manager
01.2021 - Current
Job overview
- Manage 8 rental units while maintaining “Superhost” status on rental platforms
- Maintain positive tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Conduct regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards and property enhancements
- Manage expense reports, yearly taxes, cleaning schedules, maintenance and landscaping calendars
Carmel Valley Facial Plastic Surgery
Lead Patient Care Coordinator
01.2023 - 05.2024
Job overview
- Collaborated closely with the plastic surgeon during consultations and sales processes, providing support and creative solutions to problems that arose
- Demonstrated in depth knowledge of plastic surgery procedures and patient safety
- Built trust with each patient through education and prompt response times
- Supported clinical staff in providing exceptional care through seamless coordination of appointments, lab tests, and pre and post surgical appointments
- Implemented improvement initiatives and SOPs by identifying opportunities for process enhancements within the department
- Managed high call volumes efficiently, triaging calls effectively and directing them to appropriate personnel as needed
Trust Restaurant Group
Floor Supervisor/Manager, Expediter
05.2019 - 12.2022
Job overview
- Directed and oversaw team performance to maximize productivity, facilitate successful service and provide excellent guest experiences
- Facilitated and supported onboarding for new employees, including conducting interviews and revising SOPs
- Managed administrative tasks such as inventory, finances, paychecks, and team schedules
- Maintained up to date knowledge of foods, beverages, wine service, supervisory duties, service techniques, and guest relations.
Sanctuary Wellness Experience & Tracy Duhs LLC
Wellness Clinic Consultant & Personal Assistant
10.2019 - 11.2021
Job overview
- Managed multiple calendars at once, coordinated all travel, meetings and conferences for the principal
- Worked diligently under pressure with constant deadlines and changing responsibilities, all while maintaining a focused and positive attitude
- Created and maintained relationships with a variety of wellness brands for wholesale accounts and ambassador programs
- Effectively optimized and tracked sales for wellness packages and retreats
- Curated and executed luxurious 3-day wellness retreats for high level clientele
- Handled highly confidential information for patients in the clinic and as a personal assistant
- Assisted in the production of 'Hydrate with Tracy Duhs' podcast and nutrition/lifestyle book
- Developed strong relationships with patients, fostering trust and loyalty to the clinic
Education
Massachusetts College of Pharmacy And Health ScienBoston, MA
Extended Learning from Pre-Nursing
12.2024
University of San DiegoSan Diego, CA
Bachelor of Arts from Psychology
05.2020
University of San DiegoSan Diego, CA
Minor from Spanish
05.2020
Skills
Attention to Detail
Sales Strategies
Accounts Receivable
Customer Retention
Customer Relationship Management (CRM)
Teamwork and Collaboration
Medical Terminology
Small Business Operations
Schedule Management
Organizational Structuring
Administrative Management
Timeline
Lead Patient Care Coordinator
Carmel Valley Facial Plastic Surgery
01.2023 - 05.2024
Airbnb & VRBO Property Manager
Tracy Duhs LLC
01.2021 - Current
Wellness Clinic Consultant & Personal Assistant
Sanctuary Wellness Experience & Tracy Duhs LLC
10.2019 - 11.2021
Floor Supervisor/Manager, Expediter
Trust Restaurant Group
05.2019 - 12.2022
Massachusetts College of Pharmacy And Health Scien
Extended Learning from Pre-Nursing
University of San Diego
Bachelor of Arts from Psychology
University of San Diego
Minor from Spanish
VOLUNTEER EXPERIENCE
USD Medical Brigades - Global Medical Brigades
January 2017
- 8 day trip to Tegucigalpa, Honduras - delivered public health workshops and healthcare to the community, Member of an international movement of students and medical professionals working alongside local communities and staff to implement sustainable health systems
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