Communicated value and position to sales team and developed tools to support selling process.
Planned new product external launch and release while managing cross-functional implementation of plan.
Performed thorough market research and competitive analysis to understand and effectively communicate product value proposition.
Supported marketing programs and campaigns with content and messaging to drive demand.
Collaborated with marketing department to define positioning and messaging and plan market launch, public relations and lead generation campaigns.
Led customer case study creation for field teams, driving engagement at key funnel stages.
Served as focal point for all customer input and market intelligence for product improvements.
Launched and led an employee advocacy program, amplifying brand reach and organic LinkedIn engagement, achieving an earned estimated organic CPM value of over $200K in 6 months.
Sr. Outreach, Education, & UX Specialist
Colorado State University
05.2020 - 02.2024
Managed day-to-day user inquiries for the COMET-Farm decision support tool, providing solutions for both basic software questions and advanced scientific queries, supporting a diverse user base of farmers, ranchers, academics, and policymakers.
Led the development of comprehensive content, including user documentation, FAQs, training guides, social media content, and newsletters, to enhance user adoption and engagement.
Designed and implemented a streamlined inquiry management system, optimizing the tracking and reporting process for faster resolution and a better user experience.
Developed quarterly stakeholder reports, summarizing key deliverables, impact metrics, and progress on outreach initiatives.
Led a user interface redesign, leveraging user feedback, feature requests, and insights from UX design courses to improve usability and enhance the overall user experience.
Spearheaded the development and launch of a national, interactive curriculum on a learning management platform, collaborating with multiple partner organizations to drive education and awareness across target audiences.
Gifted STEAM Teacher
Gwinnett County School District
07.2019 - 05.2020
Planned and delivered innovative STEAM lessons to diverse, high-needs English language learners, contributing to top science scores in the county, while securing grants to enhance student well-being and engagement, and sponsoring extracurricular activities to foster student rapport.
STEM/AP Science Teacher
Walton County School District
07.2017 - 05.2019
Created and executed engaging, inclusive AP Environmental Science instruction, leading to nearly a 100% increase in AP scores, while coordinating and leading 20+ students on the school’s first non-foreign language study abroad program.