Summary
Overview
Work History
Education
Skills
Timeline
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haley Walker

Stokesdale,NC

Summary

Dynamic and dependable professional with a proven track record at Sheetz, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and efficiently managing time in fast-paced environments. Skilled in problem-solving and multitasking, consistently delivering high-quality service while fostering a positive work atmosphere.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Recent graduate with foundational knowledge in phlebotomy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

3
3
years of professional experience

Work History

Full Time Employee

Sheetz
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Crew Member

Jersey Mike's Subs
01.2024 - 06.2024
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Crew Member

McDonald's
07.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Crew Member

Dollar General
06.2022 - 11.2022
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Worked well with teammates and accepted coaching from management team.

Manager

Subway
01.2022 - 06.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

Education

Phlebotomy - Phlebotomy

Rockingham Community Collage
Wentworth, NC
05-2025

High School Diploma -

Dolton L Mcmichle High School
Mayodan, NC
06-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Active listening
  • Excellent communication

Timeline

Full Time Employee

Sheetz
06.2024 - Current

Crew Member

Jersey Mike's Subs
01.2024 - 06.2024

Crew Member

McDonald's
07.2023 - 12.2023

Crew Member

Dollar General
06.2022 - 11.2022

Manager

Subway
01.2022 - 06.2022

Phlebotomy - Phlebotomy

Rockingham Community Collage

High School Diploma -

Dolton L Mcmichle High School

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haley Walker