Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hali Basquine

Houston,TX

Summary

As a dedicated administrative assistant with extensive experience in supporting organizational operations, I am eager to transition into a Human Resources role. My background has equipped me with strong communication, organizational, and problem-solving skills, essential for managing employee relations and recruitment processes. I am passionate about fostering a positive workplace culture and contributing to the development of effective HR practices. I am excited to leverage my administrative expertise to support HR functions and help drive the success of the team.

Overview

5
5
years of professional experience

Work History

Front Office Assistant

YMCA
03.2024 - 05.2025
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Customer Service Associate

Amorino
07.2020 - 07.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Front Desk Receptionist

Integrated Staffing Inc
12.2022 - 08.2023
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

Bachelor of Arts - Communication Studies

Texas State University
San Marcos, TX
05-2025

Skills

  • Listening Skills
  • File Organization
  • Problem-solving skills
  • Time Management
  • Administrative Skills
  • Data Entry
  • Customer Service
  • Teamwork and Collaboration
  • Excellent Communication

Languages

Spanish
Professional Working

Timeline

Front Office Assistant

YMCA
03.2024 - 05.2025

Front Desk Receptionist

Integrated Staffing Inc
12.2022 - 08.2023

Customer Service Associate

Amorino
07.2020 - 07.2023

Bachelor of Arts - Communication Studies

Texas State University
Hali Basquine