Highly motivated and versatile professional with experience in nanny services, customer service, and retail management. Adept at creating nurturing environments for children, resolving customer concerns, and leading teams in retail settings. Proven record of fostering positive relationships with clients and colleagues while ensuring efficient operations and high satisfaction levels. Dedicated to providing exceptional care and support, with focus on personal and professional growth.
•Provide dedicated childcare services for multiple families, ensuring safety and development through daily routines and educational activities.
•Maintain a nurturing environment, with open communication to meet the expectations of families.
•Organize engaging activities to foster children's emotional, social and cognitive development.
•Assisted customers with inquires, past purchases, ensuring a positive shopping experience.
•Resolved customer complaints and provided solutions in a professional and timely manner.
•Worked in a team environment to maintain smooth operations and achieve targets.
•Documented client progress and charts in logbooks.
•Improved patient outlook and daily living through compassionate care.
•Administered medications and monitored clients well-being and safety.
•Managed daily operations including inventory and stocking to ensure store performance.
•Implemented strategies to drive sales and increase customer satisfaction.
•Transported clients to appointments, monitored health and documented progress.
•Maintained a clean and safe environment to promote well-being.
•Followed care plans and a standby for medication administration.
Interpersonal communication
Leadership
Childcare and early childhood development
Team management
Customer service
Problem solving
Safety, security, and wellness
Inventory management
Sales and retail operations
entrepreneurship