Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hali Cleary

Buckeye,AZ

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.


I have started at every job as an entry level position. My hunger for knowledge and thirst for growth. Has driven me to exceed expectation. For me its building a great team and sharing our accomplishments together. For one person is weak but we as a team can do anything. In stilling this with everyone in the company is a huge strength of mine. Its not this shift or that shift. Not front of house or back of house. Everyone is here to accomplish one thing, if we work together and develop a strategy and goals to measure our success anything can be possible. A company runs as a whole not in shift or sections. Integrity, accountable, empathy, responsibility, goals and a plan. Words to live by!

Overview

19
19
years of professional experience

Work History

Part Time Supervisor

UPS
Buckeye, United States
10.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.

Assistant Manager

McDonald's Restaurant
Buckeye, AZ - Arizona
01.2018 - 03.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Division Sales Executive

PepsiCo
Glendale, AZ
04.2018 - 10.2021
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Organized promotional events and interacted with community to increase sales volume.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Identified opportunities for growth within Glendale territory and collaborated with sales teams to reach sales goal.

Front of House Manager/Restaurant Front of House Manager/Bar Manager

Bada Sushi
Colorado Springs, CO
01.2016 - 01.2018
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Performed cash handling activities and secured nightly bank deposits.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Resolved guests complaints while maintaining positive customer environment.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
  • Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
  • Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
  • Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
  • Spearheaded daily social media presence to engage with customers and expand customer base.


Manager's Assistant

Burger King
Russellville, AR
09.2009 - 11.2015
  • Ran errands to support daily needs of management.
  • Take deposits to bank.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Coordinated and schedules for employees and managed expense documentation for store.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

Sanitation Worker

Tyson Fresh Meats
Russellville, AR
06.2007 - 10.2009
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Disassembled production lines fully to avoid equipment breakdown.
  • Reassembled production lines efficiently to restore production with minimal downtime.
  • Conducted pre- and post-trip inspections and basic repairs to maintain performance levels and prevent breakdowns.
  • Help in other parts of production plant when needed cross trained in multiple areas.


Education

No Degree - Education of Individuals in Elementary Special Education Programs

Arkansas Tech University
Russellville, AR

GED -

Adult Education Center
Russellville, AR
01.2007

Skills

  • Job Assignments
  • Continuous Improvement Projects
  • Managing Operations and Efficiency
  • Business Processes and Procedures
  • Shrinkage Prevention
  • Employee Coaching and Motivation
  • Waste Elimination
  • Resolving Complaints
  • Monthly Inventory
  • Microsoft PowerPoint
  • Morale Improvements
  • Training Manuals and Processes

Timeline

Part Time Supervisor

UPS
10.2021 - Current

Division Sales Executive

PepsiCo
04.2018 - 10.2021

Assistant Manager

McDonald's Restaurant
01.2018 - 03.2022

Front of House Manager/Restaurant Front of House Manager/Bar Manager

Bada Sushi
01.2016 - 01.2018

Manager's Assistant

Burger King
09.2009 - 11.2015

Sanitation Worker

Tyson Fresh Meats
06.2007 - 10.2009

No Degree - Education of Individuals in Elementary Special Education Programs

Arkansas Tech University

GED -

Adult Education Center

Similar Profiles

CREATE PROFILE
Hali Cleary