Hali Gregg
Athens,Georgia
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
10
10
years of professional experience
Work History
Bartender / Shift Leader
The Chop House
Athens, GA
04.2021 - Current
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Resolved customer complaints in a professional manner.
- Balanced daily registers and generated sales reports for management.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Boozehounds
San Antonio, TX
01.2018 - 01.2021
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
Manager
Ruths Chris
San Antonio, TX
06.2014 - 01.2018
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Education
Associate of Science - Engineering (Pre-Engineering)
San Antonio Colleges
San Antonio, TX05-2020
Skills
- Food Service
- Beverage Preparation
- Payment Processing
- Health codes compliance
Timeline
Bartender / Shift Leader
The Chop House
04.2021 - Current
Bartender
Boozehounds
01.2018 - 01.2021
Manager
Ruths Chris
06.2014 - 01.2018
Associate of Science - Engineering (Pre-Engineering)
San Antonio Colleges
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