HALI GROOMS
west,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Dent Connect LLC
Self Employed Writer
Denton , TX
10.2017 - 06.2024
- Completed routine maintenance and repair.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales Associate
Davids Auto motive
Colony, Texas
01.2016 - 10.2017
- Monitored office supplies inventory and placed orders when necessary.
- Prepared welcome packages for new hires.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Responded to inquiries from internal staff members regarding office operations.
- Scheduled and confirmed appointments and meetings for management team.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments.
Cashier Team Lead
Drug Emporium
Denton , TX
08.2012 - 08.2016
- Developed strong working relationships with team members to foster collaboration.
- Analyzed sales data reports to identify trends in customer buying habits.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Assisted customers with locating items within the store when requested.
- Coordinated with other departments when additional support was needed during peak hours.
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Managed scheduling, payroll, and time off requests for team members.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Monitored cashier performance, providing feedback as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Processed refunds and exchanges according to company policy.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
High School Diploma -
Sabinal High School
Sabinal, TX05-2010
Skills
- Multitasking
- Planning
- Communication
- Computer Skills
- Training & Development
- Calm Under Pressure
- Public Speaking
- Networking
- Team Management
- Conflict Resolution
- Self-Directed
- Task Prioritization
Timeline
Dent Connect LLC
Self Employed Writer
10.2017 - 06.2024
Sales Associate
Davids Auto motive
01.2016 - 10.2017
Cashier Team Lead
Drug Emporium
08.2012 - 08.2016
High School Diploma -
Sabinal High School
Similar Profiles
Keri DorseyKeri Dorsey
Writer at Self Employed WriterWriter at Self Employed Writer
Jake TownsendJake Townsend
Freelance Writer at Self Employed WriterFreelance Writer at Self Employed Writer
ERIC THOMPSONERIC THOMPSON
Willow the Cat at Self Employed WriterWillow the Cat at Self Employed Writer
Crystal WrightCrystal Wright
Cleaned Houses and Apartment Building at Self Employed WriterCleaned Houses and Apartment Building at Self Employed Writer
CURTIS COLLINSCURTIS COLLINS
Full-time Instructor at Texas State Technical CollegeFull-time Instructor at Texas State Technical College