Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hali Laughren

Erwin,TN

Summary

Dynamic herbalist assistant with expertise in herbal remedy formulation and client education at Turmeric Tart. Proven track record in inventory management and community engagement, enhancing client satisfaction through personalized wellness solutions. Skilled in sales strategy development and team training, fostering a collaborative environment that drives results.

Overview

2026
2026
years of professional experience

Work History

Herbalist Assistant/packer/stocker/sales Associate

Turmeric Tart
Erwin, TN
2025 - Current
  • Developed personalized herbal remedies based on client assessments and health goals.
  • Educated clients on herbal treatments, promoting holistic wellness practices.
  • Conducted extensive research on medicinal plants and their applications in modern therapies.
  • Collaborated with healthcare professionals to integrate herbal solutions into patient care plans.
  • Streamlined inventory management processes for herbal products, enhancing efficiency and organization.
  • Fostered community engagement by participating in local events, networking with other wellness professionals, and supporting initiatives promoting health and wellbeing.
  • Contributed to industry knowledge by publishing well-researched articles on various aspects of herbal medicine in reputable journals.
  • Advised patients about use of remedies to educate on how to take, when to take and how much to take of each remedy,
  • Studied healing properties of plants and herbs to treat patients and offer natural alternatives to modern medicine.
  • Maintained stock levels and ordered new stock to meet expected increases in demands.
  • Increased client satisfaction by providing in-depth education on the benefits and proper usage of herbal products.
  • Reduced customer waiting times through efficient inventory management and streamlined order fulfillment processes.
  • Elevated customer experience through attentive listening, empathetic communication, and personalized recommendations for optimal health outcomes.

Sales Associate/event Assistant

USA Raft
Erwin, TN
2023 - 2026

Cashier

Food Lion
Erwin, TN
2018 - 2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Monitored cash drawers for accuracy and balanced at shift end.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new team members on cash handling procedures and store policies.
  • Collaborated with teammates to optimize checkout workflows during peak hours.
  • Implemented best practices for maintaining cleanliness and organization at checkout stations.
  • Assisted management in inventory management by restocking merchandise as needed.
  • Contributed to store promotions by effectively communicating offers to customers at the register.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Commercial Cleaner/flooring Assistant

Josh’s Flooring
Johnson City, TN
2018 - 2020
  • Operated cleaning equipment to maintain cleanliness and hygiene standards across commercial facilities.
  • Conducted thorough inspections to ensure compliance with safety and cleanliness protocols.
  • Trained new staff on effective cleaning techniques and proper use of equipment.
  • Streamlined cleaning processes, resulting in increased efficiency and reduced downtime.

Photographer

Self-employeed
Erwin, TN
2013 - 2020
  • Captured high-quality images for diverse clients, ensuring client satisfaction and adherence to project requirements.
  • Developed creative concepts and shot lists, enhancing project outcomes and aligning with client visions.
  • Edited photographs using Adobe Creative Suite, delivering polished final products that meet industry standards.
  • Coordinated logistics for photoshoots, managing schedules and equipment to optimize workflow efficiency.

Painter/remodeler

Penny Wise Properties
Johnson City, TN
2017 - 01.2019

Assisted in painting and finishing surfaces to enhance aesthetics. Supported cleanup efforts to maintain a safe and organized work environment. Aided in remodeling tasks to improve functionality and design.

Barista/bartender/cook/assistant Manager

Acoustic Coffeehouse
Johnson City, TN
2015 - 2017
  • Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management, tracking supplies, and placing orders to prevent shortages.
  • Implemented workflow improvements that increased efficiency during peak hours.
  • Collaborated with team members to enhance overall service quality and customer experience.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Implemented eco-friendly practices, significantly reducing waste and promoting sustainability within caf��.

Education

High School Diploma -

Unicoi County High School
Erwin, NC
08.2017

Skills

  • Herbal remedy formulation
  • Client education
  • Inventory management
  • Holistic wellness promotion
  • Community engagement
  • Sales strategy development
  • Cash handling accuracy
  • Team training and development
  • Workflow optimization
  • Cleaning protocol adherence
  • Equipment operation and maintenance
  • Event organization and support
  • Product recommendation strategies
  • Quality assurance practices

Timeline

Herbalist Assistant/packer/stocker/sales Associate

Turmeric Tart
2025 - Current

Sales Associate/event Assistant

USA Raft
2023 - 2026

Cashier

Food Lion
2018 - 2020

Commercial Cleaner/flooring Assistant

Josh’s Flooring
2018 - 2020

Photographer

Self-employeed
2013 - 2020

Painter/remodeler

Penny Wise Properties
2017 - 01.2019

Barista/bartender/cook/assistant Manager

Acoustic Coffeehouse
2015 - 2017

High School Diploma -

Unicoi County High School
Hali Laughren