Hali McCullough
Griffin,GA
Summary
Licensed Esthetician with 2 years of experience, which includes skin care facials, waxing, peels, acne treatments, microdermabrasion, and dermaplaning. Recently certified in lash extensions and eager to grow within the field of esthetics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Esthetician
Self-employed
10.2022 - Current
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Developed individualized, therapeutic skin care programs.
- Fostered friendly, warm, and exceptional customer experience.
- Informed guests of appropriate products available to increase retail sales.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Discussed procedures and treatment options with clients.
Bakery Clerk
Publix Bakery
05.2023 - 10.2023
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Ensured compliance with food safety regulations by maintaining clean and organized workspace at all times.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Team Lead
Loft Outlet
08.2022 - 04.2023
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Processed and stocked merchandise in accordance with store standards.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Receptionist/Sales Associate
European Wax Center
02.2022 - 06.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained confidentiality of information regarding clients and company.
Education
Technical Certificate - Esthetics
Southern Crescent Technical College
Griffin, GA07.2022
Skills
- GA licensed esthetician
- Sanitation maintenance
- Eyelash extension application
- Customer Service
- Professional Demeanor
- Team Collaboration
- Conflict Resolution
- Dermaplaning proficiency
- Problem-Solving
- Time Management
- Goal-Driven
Certification
- Lash Extension Training - February 2024
- Dermaplaning Training - February 2023
Timeline
Bakery Clerk
Publix Bakery
05.2023 - 10.2023
Esthetician
Self-employed
10.2022 - Current
Team Lead
Loft Outlet
08.2022 - 04.2023
Receptionist/Sales Associate
European Wax Center
02.2022 - 06.2022
Technical Certificate - Esthetics
Southern Crescent Technical College