Hali McDonald
Cullman,AL
Summary
For the last seven years I have had the privilege of staying home and raising our children. My desire is to get back to work and remain on their school schedule.
I am hardworking and am willing to learn everything required for this position. I am dependable and resourceful. I've worked in childrens' ministry for 10 years at my church and have worked with the public and can build a good rapport with those I come in contact with. Both of my parents worked in the education field for 40 years and I saw firsthand how rewarding it can be.
Because of my husband's multiple jobs in ministry, we moved frequently. We have now been in Cullman for the last seven years and look forward to many more.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Photographer
Cullman Furniture Market
09.2023 - Current
- Developed strong relationships with clients through clear communication and professionalism.
- Contributed to marketing materials with compelling visual content to increase brand awareness.
Cosmetologist
Jennifer Valenta
11.2021 - 08.2023
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Cosmetologist
Parlour Hair Salon
09.2016 - 04.2017
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Cosmetologist
The Mint Salon And Spa
11.2015 - 08.2016
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Provided top-notch bridal makeup services that resulted in glowing testimonials from satisfied brides.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Streamlined appointment booking process improving overall efficiency reducing wait times for customers.
- Delivered outstanding nail services including manicures, pedicures, and nail art designs that received high praise from clients.
- Performed various skin treatments such as facials, chemical peels, and microdermabrasion to achieve desired results and enhance client satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed new techniques to improve appearance of customer and provide different looks.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Applied makeup to clients for special occasions to meet requirements.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cosmetologist
Campbell & Company
03.2013 - 03.2014
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
Education
No Degree - Ministry
Lee University
Cleveland, TN2009
High School Diploma -
East Ridge High School
Clermont, FL05.2008
Skills
- Friendly Communication
- Hair Coloring and Highlighting
- Makeup Application
- Chemical Mixing and Application
- Relationship Building
- Product and Service Explanations
- Active Listening
- Hair Styling
- Strong manual dexterity
- Trend Awareness
- Decision-Making
- Product Upselling
- Beard Trimming
- Clear Communication
Certification
Licensed Cosmetologist
Timeline
Photographer
Cullman Furniture Market
09.2023 - Current
Cosmetologist
Jennifer Valenta
11.2021 - 08.2023
Cosmetologist
Parlour Hair Salon
09.2016 - 04.2017
Cosmetologist
The Mint Salon And Spa
11.2015 - 08.2016
Cosmetologist
Campbell & Company
03.2013 - 03.2014
No Degree - Ministry
Lee University
High School Diploma -
East Ridge High School
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