Hali McGowan
Cartersville,GA
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
9
9
years of professional experience
Work History
Behavior Technician
North Georgia Autism Center
Cartersville , GA
2024.06 - 2024.07
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Lead Infant Teacher
Sunshine House Early Learning Academy
Woodstock , GA
2023.06 - 2024.06
- Enhanced infant development by implementing age-appropriate activities and lessons.
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Ensured a safe and nurturing environment for infants by adhering to strict safety protocols and guidelines.
- Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
- Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child's progress.
- Created sensory-rich learning experiences for infants, fostering curiosity and exploration in a controlled environment.
- Promoted physical development among infants through daily exercise routines and fine motor skill-building activities.
- Improved cognitive abilities in infants by introducing foundational concepts like shapes, colors, numbers, and letters through interactive playtime sessions.
- Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
Server/Assistant Manager, Customer Service
Applebee's Neighborhood Grill & Bar
2021.10 - 2023.06
- Enhanced customer satisfaction by ensuring prompt and courteous service from the server team.
- Streamlined communication between kitchen staff and servers for improved order accuracy and timeliness.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Reduced wait times with effective table management strategies, enhancing customer experience.
- Managed inventory to minimize waste and ensure availability of necessary supplies for daily operations.
- Collaborated with other managers to develop and implement special promotions, boosting restaurant sales.
- Coordinated shift schedules to optimize staffing levels during peak hours while minimizing labor costs.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
Emergency Communications Officer
Cherokee County 911
2021.06 - 2021.10
- Enhanced emergency response times by efficiently managing incoming calls and dispatching appropriate resources.
- Improved communication between first responders and the public by providing accurate information during high-pressure situations.
- Handled multiple emergency calls simultaneously, ensuring timely assistance for all callers in need.
- Assisted in saving lives by providing critical pre-arrival instructions to callers during medical emergencies.
- Collaborated with other agencies, such as police and fire departments, to coordinate a seamless response to various incidents.
- Facilitated smooth shift transitions by thoroughly briefing incoming personnel on any ongoing incidents or relevant updates.
Security Officer
Kennesaw State University
2019.03 - 2021.06
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted regular patrols of key areas to spot and control security concerns.
Corrections Officer
Lawton Correctional Facility
2017.05 - 2018.12
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Maintained order within the correctional facility, effectively managing emergency situations and resolving conflicts as they arose.
- Collaborated with fellow officers, maintaining open communication channels for effective teamwork in a high-stress environment.
- Performed routine cell searches with attention to detail, uncovering hidden contraband items that posed potential risks to facility safety.
Hostess/Server Assistant/Server/Crew Trainer
Ted's Cafe Escondido
2015.05 - 2017.04
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Eisenhower High School
Lawton, OK05.2014
Skills
- Emotional Support
- Documentation And Reporting
- Cognitive Growth
- Creative Teaching
- Parent-Teacher Communication
- Lesson Planning
- Parent Communication
- Behavior Modeling
- Child psychology knowledge
- Active listener
- Time Management
- Decision-Making
Timeline
Behavior Technician
North Georgia Autism Center
2024.06 - 2024.07
Lead Infant Teacher
Sunshine House Early Learning Academy
2023.06 - 2024.06
Server/Assistant Manager, Customer Service
Applebee's Neighborhood Grill & Bar
2021.10 - 2023.06
Emergency Communications Officer
Cherokee County 911
2021.06 - 2021.10
Security Officer
Kennesaw State University
2019.03 - 2021.06
Corrections Officer
Lawton Correctional Facility
2017.05 - 2018.12
Hostess/Server Assistant/Server/Crew Trainer
Ted's Cafe Escondido
2015.05 - 2017.04
High School Diploma -
Eisenhower High School
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