Summary
Overview
Work History
Education
Skills
References
Timeline
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Hali Orizabal

Hali Orizabal

Enville,TN

Summary

Dynamic and results-oriented professional with extensive experience in the U.S. Coast Guard, demonstrating exceptional problem-solving abilities and teamwork. Skilled in emergency response and crisis management, consistently delivering high-quality service and enhancing safety. Proven track record of improving operational efficiency and excelling in high-stress environments.

Overview

5
5
years of professional experience

Work History

Boatswain's Mate

U.S. Coast Guard
Chatham, Massachusetts
03.2022 - 05.2024
  • Ability to work in fast-paced environments.
  • Proven ability to provide high-quality service, resolving inquiries, and enhancing customer satisfaction.
  • Strong ability to prioritize tasks and manage time effectively to meet tight deadlines.
  • Delivered exceptional customer service by addressing concerns thoroughly.
  • Maintained a positive attitude while handling high-stress situations.
  • Maintained constant communication with other watch standers to ensure the safety and security of the area.
  • Assessed risk levels and took appropriate measures to mitigate potential hazards.
  • Verified credentials of personnel entering restricted areas before allowing access.
  • Intervened when disputes between employees arose, using de-escalation tactics as needed.
  • Logged incident reports and maintained accurate records of events occurring during shift.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Military Nonrate

U.S. Coast Guard
Seattle, WA
05.2019 - 03.2022
  • Skilled in working with a team to finish the task at hand safely and efficiently.
  • Competent in troubleshooting mechanical problems associated with marine engines, pumps, and other related equipment.
  • Accomplished in providing training to new personnel on the proper use of tools and equipment.
  • Skilled in performing routine inspections on vessels' hulls, decks, bulkheads, and compartments for structural integrity.
  • Capable of preparing detailed reports regarding operational activities and submitting them to superiors.
  • Purchased supplies or equipment.
  • Interviewed and hired crew members.
  • Reported to appropriate authorities any violations of federal or state pilotage laws.
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Participated in ongoing training to enhance own job skills and knowledge
  • Provided efficient and courteous service to customers at all times.
  • Managed and coordinated multiple projects, while ensuring timely completion.
  • Skilled in using various software applications and programs, including Microsoft Office and Teams.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Troubleshot minor problems and reported larger technical issues.
  • Developed departmental objectives, budgets, policies, procedures, and strategies.
  • Managed day-to-day operations, while ensuring quality standards were met or exceeded.
  • Ensured compliance with organizational policies regarding safety procedures and confidentiality protocols.
  • Collaborated with community partners to develop new initiatives that addressed local needs.
  • Successfully managed a diverse group of volunteers, providing clear direction and guidance.
  • Identified areas of need within the community through research and surveys, then developed plans accordingly.

Education

High School Diploma -

Niwot High School
Niwot, CO
05.2019

Skills

  • Emergency response training
  • Teamwork and collaboration
  • Attention to Detail
  • Time management
  • Crew oversight
  • Multitasking Abilities
  • Problem-solving abilities
  • Excellent communication
  • Hazardous material handling
  • Organizational skills
  • Adaptability and Flexibility
  • Reliability
  • Emergency equipment knowledge
  • Self-Motivation
  • Professionalism
  • Route Planning
  • Multitasking
  • Crisis Management
  • Conflict Resolution
  • Time management abilities

References

References available upon request

Timeline

Boatswain's Mate

U.S. Coast Guard
03.2022 - 05.2024

Military Nonrate

U.S. Coast Guard
05.2019 - 03.2022

High School Diploma -

Niwot High School

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Hali Orizabal