Hali Scott
Trafford,AL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Direct Support Professional
The Arc of Central Chesapeake Region
03.2025 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted with daily living activities, running errands, and household chores.
Administrative Assistant
Remap Tire and Auto
05.2015 - 12.2024
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant
Tri Sands
08.2008 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing calls.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Receptionist
Tim Adam’s Hair Salon
08.2006 - 08.2008
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Locust Fork High School
Locust Fork, ALSkills
- Filing
- Scheduling
- Resourceful
- Data entry
- Tech-Savvy
- Documentation and reporting
- Meeting preparation
- Phone etiquette
- Multi-line telephone skills
- Data inputting
Timeline
Direct Support Professional
The Arc of Central Chesapeake Region
03.2025 - Current
Administrative Assistant
Remap Tire and Auto
05.2015 - 12.2024
Administrative Assistant
Tri Sands
08.2008 - 05.2015
Receptionist
Tim Adam’s Hair Salon
08.2006 - 08.2008
High School Diploma -
Locust Fork High School
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