Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Halianna Gacek

Dracut,MA

Summary

Professional, experienced, and ready to contribute a positive manner. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, writing, organizational, and communication skills, ensuring reliable support and effective teamwork.

Overview

8
8
years of professional experience

Work History

Volunteer

Soup Kitchen
09.2016 - Current

- Assisting with the organization and delivery of food and clothing items once a month on a Sunday.

- Putting together to-go bags for less fortunate families to take with them after their meal.

- Delivering meals to tables once completely prepped.

- Exhibited excellent communications and customer service relations skills.

- Strengthened community bonds by organizing social events that brought diverse groups together.

Supervisor

Lowell Recreation
07.2022 - 08.2024

- Supervised age groups ranging from 5-12 years old as well as staff ranging from ages 14-17 as they play and make connections with the campers

- Promoted a positive camp environment by fostering strong relationships with campers, parents, and staff.

- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

- Enhanced camper experience by developing and implementing engaging, age-appropriate activities.

- Supervised a team of counselors, providing guidance and support in managing camper behavior and conflict resolution.

- Communicated with parents, staff and teachers regarding children or program issues.

- Addressed disciplinary issues among campers fairly and consistently, creating an atmosphere of respect and accountability within the camp community.

- Implemented safety protocols that significantly reduced the number of accidents or incidents at the camp.

Hostess

Margaritas Mexican Resturant
01.2024 - 07.2024

- Answered phone calls to take orders, give information and document reservations.

- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

- Supported servers, food runners, and bussers with keeping dining area ready for every guest.

- Reduced wait times for guests by effectively coordinating with other team members during peak hours.

- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

- Rearranged tables and chairs for large parties and retrieved high chairs for children.

Retail Sales Associate

HomeGoods
12.2023 - 01.2024

- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

- Greeted customers and helped with product questions, selections, and purchases.

- Stocked merchandise, clearly labeling items, and arranging according to size or color.

- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

- Managed efficient cash register operations.

- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Volleyball Scorekeeper

Academy of Notre Dame
09.2021 - 11.2023

- Developed expertise in various electronic scoring systems through ongoing training sessions and consistent application during games.

- Ensured a smooth game flow by collaborating with officials on time management and enforcing game rules as needed.

- Enhanced player performance tracking by accurately documenting scores and statistics during volleyball matches.

- Promoted a positive atmosphere at volleyball events by displaying professionalism and sportsmanship throughout all interactions with players, coaches, and spectators.

Afterschool Care Assistant

Academy of Notre Dame
11.2021 - 01.2023

- Monitored and maintained cleanliness, sanitation, and organization of daycare

- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.

- Provided lunchtime assistance to monitor children, assist with eating and serve food.

- Created and implemented activities to promote language development.

- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

- Promoted learning and social development through structured and unstructured playtime.

Education

BBA - Marketing

University of Massachusetts Amherst
MA
05-2028

High School Diploma -

Acadmey of Notre Dame
Tyngsboro, MA
06-2024

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Leadership qualities
  • Time management
  • Adaptability and dependability
  • Customer service
  • Professional appearance
  • Telephone etiquette
  • Documentation and reporting
  • Writing skills
  • Experience with Excel Spreadsheets

Accomplishments

- Chosen student to participate in an overnight Leadership Conference held by the Sisters of Notre Dame De Namur to build leadership and ethical qualities.

Timeline

Hostess

Margaritas Mexican Resturant
01.2024 - 07.2024

Retail Sales Associate

HomeGoods
12.2023 - 01.2024

Supervisor

Lowell Recreation
07.2022 - 08.2024

Afterschool Care Assistant

Academy of Notre Dame
11.2021 - 01.2023

Volleyball Scorekeeper

Academy of Notre Dame
09.2021 - 11.2023

Volunteer

Soup Kitchen
09.2016 - Current

BBA - Marketing

University of Massachusetts Amherst

High School Diploma -

Acadmey of Notre Dame
Halianna Gacek