Summary
Overview
Work History
Education
Skills
Timeline
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Halicia Mclemore

Philadelphia,PA

Summary

Professional with experience in animal care and laboratory environments, equipped to excel in this role. Skilled in animal husbandry, health monitoring, and data recording. Strong focus on collaboration and adaptability. Reliable team player with commitment to achieving results in dynamic settings.

Overview

15
15
years of professional experience

Work History

Animal Technician

UPENN
10.2014 - Current
  • Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
  • Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
  • Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
  • Maintained open lines of communication with supervisors, veterinarians, and research staff to address any concerns or issues related to animal care promptly and effectively.
  • Safeguarded both animals and staff by adhering to strict safety protocols while handling hazardous substances or equipment.
  • Participated in continuing education opportunities to stay current on industry best practices, applying new knowledge to daily responsibilities.
  • Trained new team members on facility processes, contributing to a cohesive work environment focused on quality animal care.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Stocked, cleaned and disinfected habitats of [8] animals to protect animal health and wellbeing.
  • polaris trained , receiving and housing animals

Tax Examiner

Internal Revenue Service, IRS
02.2014 - 12.2016
  • Ensured timely processing of returns through efficient workload management and attention to detail.
  • Communicated with taxpayers in writing and by telephone.
  • Collaborated with team members to enhance overall efficiency and effectiveness within the department.
  • Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
  • Investigated and pursued delinquent accounts.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.

Administrative Assistant

Internal Revenue Service, IRS
11.2009 - 02.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Trained new employees also existing employee on new procedures and policies

Education

Associate of Arts - Business Administration And Management

University of Phoenix
Tempe, AZ
08-2012

Skills

  • Time management
  • Attention to detail
  • Recordkeeping
  • Problem-solving abilities
  • Multitasking
  • Facility cleaning
  • Reliability
  • Effective communication
  • Decision-making
  • Animal handling

Timeline

Animal Technician

UPENN
10.2014 - Current

Tax Examiner

Internal Revenue Service, IRS
02.2014 - 12.2016

Administrative Assistant

Internal Revenue Service, IRS
11.2009 - 02.2014

Associate of Arts - Business Administration And Management

University of Phoenix

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Halicia Mclemore