Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halie Alexandria Cantrell

West Hills,CA

Summary

My career began as early as the age of 15 years old. Prior to becoming a Hair Stylist, I gained experience in the food industry. My first job was as an associate at Donato's Pizza at the age of 15. At the age of 16, I immediately transitioned to Chipotle Mexican Grill. At 17, I was promoted to a Kitchen Managing position, as well as Service Manager within 6 months after. I attended a career center during my high school years to meet the education requirements to obtain a Cosmetology license. My experience goes beyond the years I have been licensed (licensed in 2019). It is a pleasure to have the ability to meet the needs of clients/ customers, as well as creating an enjoyable work environment with fellow associates.

  • Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
  • Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
  • Committed and hardworking Service Manager with 4 years of experience directing Chipotle food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.

Overview

8
8
years of professional experience

Work History

Hair Stylist

Beyond Locs Hair Studio
02.2023 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.


Uber Driver

Uber
08.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Supervisor

Tim Hortons
04.2021 - 05.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.

Service Manager

Chipotle
11.2016 - 04.2021
  • Resolved customer complaints in professional and timely manner.
  • Trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored inventory levels and placed orders to replenish stock.

Hair Stylist

Hair2Envy Salon Suites
01.2018 - 11.2020
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.


  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Associate

Donatos
01.2016 - 10.2016
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.


Education

High School Diploma -

Columbus Alternative High School
Columbus, OH
06.2018

Skills

  • Natural Hair Care/ Loctitian
  • Outstanding Client Retention
  • Relationship Building and Management
  • Hair Maintenance Expert
  • Cash Handling
  • Decision-Making
  • Relationship Building
  • Attention to Detail
  • Performance Improvement
  • Order Fulfillment
  • Customer Engagement
  • New Hire Training

Timeline

Hair Stylist

Beyond Locs Hair Studio
02.2023 - Current

Uber Driver

Uber
08.2022 - Current

Supervisor

Tim Hortons
04.2021 - 05.2022

Hair Stylist

Hair2Envy Salon Suites
01.2018 - 11.2020

Service Manager

Chipotle
11.2016 - 04.2021

Associate

Donatos
01.2016 - 10.2016

High School Diploma -

Columbus Alternative High School
Halie Alexandria Cantrell