Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Halie Arnold

Coopersburg,PA

Summary

Organized Secretary with broad experience in administrative support roles. Strengths include task prioritization, record maintenance, and planning of meetings or events. Demonstrated ability to contribute to team efforts while coordinating office management activities. Proven impact in previous positions through improved workflow efficiency and effective communication.

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Ulta
Quakertown, PA
08.2022 - Current
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Updated customer records in database software program accurately.
  • Upsold additional beauty items when appropriate to increase sales revenue.
  • Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
  • Administered special promotions such as discounts or loyalty rewards programs.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Followed company policies related to returns, exchanges and refunds according to guidelines.
  • Created a positive shopping experience for each customer through effective communication skills.

Dance Studio Director

Divergent Dance Company
Coopersburg, PA
06.2021 - Current
  • Recruited new students by conducting studio tours, attending community events or giving presentations at schools or organizations.
  • Scheduled classes, rehearsals and special events with consideration of available facilities, staff availability and budget constraints.
  • Maintained accurate records of class attendance, tuition payments, student evaluations and instructor performance reviews.
  • Assisted in developing marketing strategies to promote the studio's services through print media, radio spots or online advertising campaigns.
  • Engaged with local businesses and organizations by coordinating joint promotions where applicable.
  • Oversaw day-to-day administrative tasks such as answering phone calls from parents and students or responding to emails regarding scheduling conflicts.
  • Organized and supervised rehearsals for dance performances.
  • Monitored financial operations within the studio including accounts payable and receivable, payroll processing and budgeting activities.
  • Attended workshops and conferences related to running a successful dance studio business.
  • Drafted contracts with vendors to secure materials needed for productions or promotional items such as t-shirts or flyers.
  • Formed and sustained strategic relationships with clients.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Guest Advocate

Target
Quakertown, PA
08.2020 - 08.2022
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Answered customer inquiries regarding store policies and procedures.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Resolved customer complaints in a professional manner.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Maintained an organized workspace while stocking merchandise.

Sales Associate

Carter's
Center Valley, PA
03.2019 - 07.2020
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed trusting relationships with customers by making personal connections.

Party Leader

Sweet And Sassy
Center Vallet, PA
03.2017 - 02.2019
  • Developed creative ideas for interactive games and activities to engage participants.
  • Collaborated with other team members to plan and execute a successful event.
  • Followed all health and safety regulations according to local laws.
  • Monitored guest behavior to ensure safety rules were followed.
  • Collected feedback from attendees about their experience at the event.
  • Organized and led group activities to ensure a fun, safe environment for all guests.

Education

High School Diploma -

Southern Lehigh High School
Center Valley, PA
06-2019

Some College (No Degree) - Elementary Education

Lehigh Carbon Community College
Schnecksville, PA

Skills

  • Customer Service
  • Inventory Control
  • Payment Processing
  • Paperwork Management
  • Flexibility and Adaptability
  • Theft Prevention
  • Event Promotion
  • Relationship Building
  • Appointment Scheduling
  • Team Collaboration
  • Organization and Multitasking

Affiliations

  • Reading novels
  • Dancing various styles
  • Watching movies and tv shows
  • Organizing & upcycling

Languages

Spanish
Limited

Accomplishments

  • Team Captain for the East Penn Lady Raiders semi-professional dance team (2021)

Timeline

Beauty Advisor

Ulta
08.2022 - Current

Dance Studio Director

Divergent Dance Company
06.2021 - Current

Guest Advocate

Target
08.2020 - 08.2022

Sales Associate

Carter's
03.2019 - 07.2020

Party Leader

Sweet And Sassy
03.2017 - 02.2019

High School Diploma -

Southern Lehigh High School

Some College (No Degree) - Elementary Education

Lehigh Carbon Community College
Halie Arnold