Halie Bean
Chicago,IL
Summary
Reliable and friendly food service worker with 8 years of experience in several aspects of the food industry including both front and back-of-house positions. Trained as a hostess, busser, server, barista, expo, prep cook, and line cook as well as having managerial experience. Pursuing a Master's Degree in Forensic Psychology.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front of House/Assistant Manager
Fat Chris' Pizza and Such
06.2024 - Current
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Established welcoming atmosphere by greeting each guest warmly.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
Chef/Barista/Assistant Manager
The Labyrinth Cafe
10.2021 - 05.2024
- Worked in a fast-paced environment serving hundreds of college students daily
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of meat, fish, dairy, gluten, and other allergens.
- Helped with organization of events such as live music, comedy performances, weekly free community lunches, and small group gatherings
Chef/Barista
Café Lotti
05.2022 - 01.2024
- Professionally trained in barista skills and techniques
- Cooked breakfast meals and hot lunch sandwiches
- Learned grill cooking techniques
- Expanded on food prepping skills
Prep Cook/Expo
The Foggy Goggle Osteria
04.2022 - 07.2022
- Gained back-of-house knowledge
- Learned basic food prep skills
- Assisted with preparation, cooking, and plating of appetizers and main course dishes
Busser/Host/Server
Miss Lyndonville Diner
08.2017 - 03.2020
- Developed strong customer service skills
- Served guests in a timely, efficient, and friendly manner
- Cleared and cleaned tables efficiently to allow for new guests
- Delivered food and drinks to guests
Education
Bachelor of Science - Psychology
Loyola University New Orleans
New Orleans, LA05.2024
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Chicago, IL05-2027
Skills
- Customer service
- Positive attitude
- Communication skills
- Time management
- Leadership
- Phone etiquette
- Strong interpersonal skills
- Professional appearance
- Food safety
- Money handling
Certification
IL ServSafe Food Handler Certification - 2024
IL Basset Certification - 2025
Timeline
Front of House/Assistant Manager
Fat Chris' Pizza and Such
06.2024 - Current
Chef/Barista
Café Lotti
05.2022 - 01.2024
Prep Cook/Expo
The Foggy Goggle Osteria
04.2022 - 07.2022
Chef/Barista/Assistant Manager
The Labyrinth Cafe
10.2021 - 05.2024
Busser/Host/Server
Miss Lyndonville Diner
08.2017 - 03.2020
Bachelor of Science - Psychology
Loyola University New Orleans
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
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