Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Halie Franklin

Halie Franklin

Newport Coast,CA

Summary

Hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Skyloft
10.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender Assistant Manager

Goose Creek Country Club
01.2024 - 08.2024
  • Expertly crafted a wide range of classic and contemporary cocktails, consistently exceeding customer expectations while maintaining club standards as well as efficiently managed bar operations, including stocking, inventory control, and ensuring cleanliness to meet health and safety regulations

Bartender

Uno Mas
01.2024 - 08.2024
  • Delivered exceptional guest experiences in a fast-paced, upscale environment, providing attentive and personalized service to high-profile members and guests

Client Relations Specialist

The Firm South
02.2022 - 08.2024
  • Actively contributing to fostering positive client relationships and guaranteeing their contentment
  • This Internship has afforded me practical exposure to client communication, resolving issues, and collaborating with teams across various functions

Check out Coordinator

Bear Flag Fish Co.
04.2022 - 12.2023
  • Efficiently facilitated customer transactions at the checkout counter, ensuring accuracy and prompt service
  • Assisted patrons with additional product selections, provided seating arrangements, and maintained a clean and organized environment
  • Delivered exceptional customer service by addressing inquiries and enhancing the overall dining experience
  • Seasonal position

Bar operations assistant & Food Prep Specialist

Roosters Blue House
01.2022 - 12.2022
  • Assisted with bar setup, restocking, and maintaining cleanliness, ensuring smooth operations during peak hours as well as prepared and cooked food items according to established recipes and standards, ensuring efficient kitchen operations

Executive Assistant

Partners Art and Framing
05.2021 - 09.2022
  • Master of Execution of Corporate Goals, Customer communication and warehouse logistics

Gym Receptionist

CAZ Training & Cycle Studio
04.2022 - 08.2022
  • Gave informative tours to potential clients, and showcased facility offerings
  • Assisted trainers with various tasks
  • Maintained cleanliness through regular cleaning, laundry, and organization
  • Ensured seamless class operations by efficiently checking in guests and helping with scheduling

Gym Receptionist

Work Training Studio
09.2020 - 05.2021
  • Gave informative tours to potential clients, and showcased facility offerings
  • Assisted trainers with various tasks
  • Maintained cleanliness through regular cleaning, laundry, and organization
  • Ensured seamless class operations by efficiently checking in guests and helping with scheduling

Gym Receptionist

Burn Boot Camp
05.2019 - 05.2020
  • Gave informative tours to potential clients, and showcased facility offerings
  • Assisted trainers with various tasks
  • Maintained cleanliness through regular cleaning, laundry, and organization
  • Ensured seamless class operations by efficiently checking in guests and helping with scheduling

Education

BBA - Marketing Management

The University of Mississippi
Oxford, MS
12-2024

High School Diploma -

Corona Del Mar High School
Newport Beach, CA
06-2021

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers

Certification

  • LEAD (Licensee Education on Alcohol and Drugs) - California Department of Alcoholic Beverage Control.
  • STCW Basic Training Certification - International Maritime Organization.
  • Advanced Open Water Diver (AOWD) - Professional Association of Diving Instructors.

Interests

  • Participating in cultural exchange programs and homestays
  • Documenting and sharing travel experiences
  • Adventure Travel
  • Road Trips
  • Backpacking and Hiking
  • High-Intensity Interval Training
  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Bartender

Skyloft
10.2024 - Current

Bartender Assistant Manager

Goose Creek Country Club
01.2024 - 08.2024

Bartender

Uno Mas
01.2024 - 08.2024

Check out Coordinator

Bear Flag Fish Co.
04.2022 - 12.2023

Gym Receptionist

CAZ Training & Cycle Studio
04.2022 - 08.2022

Client Relations Specialist

The Firm South
02.2022 - 08.2024

Bar operations assistant & Food Prep Specialist

Roosters Blue House
01.2022 - 12.2022

Executive Assistant

Partners Art and Framing
05.2021 - 09.2022

Gym Receptionist

Work Training Studio
09.2020 - 05.2021

Gym Receptionist

Burn Boot Camp
05.2019 - 05.2020

BBA - Marketing Management

The University of Mississippi

High School Diploma -

Corona Del Mar High School

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Halie Franklin