Halie VanAtti
Sarasota,FL
Summary
Dynamic Transmissions Systems Operator with the United States Marine Corps, skilled in system monitoring and customer support. Proven track record in enhancing system performance and ensuring security protocols. Adept at collaborating with teams to streamline processes, demonstrating strong problem-solving abilities and a commitment to excellence in service delivery.
Professional with background in systems operations, skilled at ensuring optimal system performance and uptime. Known for proactive approach to identifying and resolving technical issues. Effective team collaborator focused on seamless operations and reliable outcomes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Transmissions Systems Operator
United States Marine Corps
03.2021 - Current
- Partnered with system administrators to maintain operating system and application patch levels.
- Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Liaised with groups to assist in escalations and incident response, triage and resolution.
- Counseled on project management, change management or leadership in introduction of new technology to support mission needs.
- Collaborated with team members, streamlining processes for increased efficiency.
- Ensured availability of critical applications by monitoring server resources and making necessary adjustments as needed.
- Assisted in the deployment of new systems, contributing to a more efficient work environment.
- Provided support, addressing concerns quickly and effectively to minimize disruptions.
- Developed training materials, promoting best practices in system usage and troubleshooting techniques.
- Documented processes and procedures for knowledge sharing among team members and future reference.
- Managed backup procedures, ensuring business continuity in the event of data loss.
- Participated in disaster recovery planning exercises to safeguard against potential system failures or data loss incidents.
- Enhanced system performance by analyzing and resolving technical issues promptly.
- Managed program errors focused on troubleshooting and resolving each problem.
- Provided basic end-user troubleshooting.
Local Element Custodian
United States Marine Corps
06.2024 - 01.2025
- Streamlined facility maintenance by promptly addressing minor repairs.
- Enhanced team productivity by leading training sessions on new equipment.
- Aided in tamper checks regarding different radio and key loading systems.
- Ensured correct systems were accounted for on a daily basis.
- Worked with management to ensure proper necessities were readily available.
- Tracked and updated spreadsheets on a daily basis.
- Aided in ensuring correct gear was given and returned within a timely manner.
- Kept track of files regarding access to systems and sensitive information.
- Kept track of over 100 forms allowing access to secret information.
Joint Enterprise Network Manager
United States Marine Corps
12.2021 - 01.2025
- SProvided ongoing training sessions resulting in heightened organization.
- Directed installation and testing of network.
- Assisted in the planning of gear distribution to accommodate rapid communication expansion without disrupting services.
- Conducted thorough accountability on available gear before finalizing plans based on compatibility with organizational needs.
- Improved communication performance by implementing troubleshooting techniques.
- Reduced downtime with proactive maintenance, regular training, and prompt resolution of issues.
- Mentored junior team members in program concepts, best practices, and troubleshooting methodologies.
- Coordinated with other units and leadership to ensure efficient allocation of resources for optimal performance.
- Established clear communication channels within the team to improve overall collaboration on exercises.
- Identified communication needs and made suggestions regarding direction.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies and applications.
- Secured and connected private networks at multiple sites.
- Oversaw distribution of files to support unit security and integrity.
- Held meetings to inform impacted staff of forthcoming alterations.
- Resolved issues with knowledgeable support and quality service.
- Monitored devices to resolve technical problems quickly.
- Implemented, developed and tested installation and update of files.
- Developed and documented policies, procedures and standards.
- Responsible for managing and distributing over 100 profiles for multiple units.
Front Service Clerk
Publix
10.2016 - 03.2021
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer issues with professionalism, escalating concerns to management when necessary.
- Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
- Strengthened team morale and efficiency by assisting in training new hires on store policies and procedures.
- Delivered prompt service at checkout, reducing customer wait times.
- Maintained cleanliness and organization of the front-end area, contributing to a pleasant and safe shopping environment.
Education
High School Diploma -
Riverview High School
Sarasota, FL05.2020
Skills
- System monitoring
- Security protocols
- Equipment installation
- Backup and recovery
- System operations monitoring
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Document management
- Equipment setup
Accomplishments
- Documented and resolved multiple communication issues which led to all units within a military operation to communicate effectively and seamlessly.
- Received a Navy Marine Corps Accommodation Medal for accurate and efficient work within an operation allowing multiple military branches to communicate.
- Supervised team of 20+ staff members on multiple occasions.
- Lead classes for the Navy on properly utilizing Marine Corps radio systems.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Local Element Custodian
United States Marine Corps
06.2024 - 01.2025
Joint Enterprise Network Manager
United States Marine Corps
12.2021 - 01.2025
Transmissions Systems Operator
United States Marine Corps
03.2021 - Current
Front Service Clerk
Publix
10.2016 - 03.2021
High School Diploma -
Riverview High School
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