Developed and actively pursued a list of targeted Key Accounts by creating specific plans of action, leading to 200k ARR closed my first year.
- Used my relationship-building with clients to understand specific needs, leading to 100% customer retention of my existing accounts and over 100k in renewals and upsells.
- Collaborated with Marketing, Account Management, Sales leadership, and Client Services teams to ensure customer satisfaction with the full sales cycle, the product, and implementation.
- Accurately forecast sales opportunities via pipeline report in Salesforce. (on average, the pipeline was around 500k ARR)
- Orchestrated the entire sales cycle from cold call to contract signed. Engaged in daily outbound prospecting of 40-50 calls or emails and quickly built rapport with prospects to overcome objections and eliminate doubt.
- Conducted full virtual product demos with customers using SPIN selling to both understand their specific pain points and help them find the right combination of solutions.
- Helped generate over 1.3 million in ARR for the company and exceeded quota by an average of 20%.
- Managed the SDR team to create an effective and streamlined out-bounding strategy within our territory.