Halima Agarevic

- There is a gap in employment because I decided to return to school full-time.

- Provided life-saving assistance for emergencies when alarms went off in homes and businesses as we dispatched police, paramedics, and fire rescue.

- Guided inbound callers through proper procedures until help arrived.

- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.

- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

- Paged on-call physicians regarding medical emergencies.

- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.