HALIMA AKTER
Jamaica,NY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Operations Trainee
Weiland Auto Coach Inc.
Linden, New Jersey
08.2026 - Current
- Managed financial and operational tasks strategically to sustain profitability and deliver quality service in line with company objectives
- Ensured process efficiency and quality assurance by managing estimates and aligning with company standards to enhance operational workflows
- Provided weekly progress reports to team lead, analyzing performance data and coordinating delivery, repair cycles, file locking percentages, and customer satisfaction targets to support decision-making
PERSONAL CARE ASSISTANT
Marks Home Care Agency
Jamaica, NY
07.2024 - Current
- Accompanied clients to medical appointments and pharmacy visits.
- Documented daily vital signs and mobility notes in the agency charting system for clinician review.
- Completed grocery shopping and meal prep according to dietary restrictions, promoting clients' health and well-being.
SYEP SITE MONITOR
Police Athletic League
Jamaica, NY
06.2026 - 08.2026
- Collected and organized participant timesheets weekly, and maintained accurate participant files.
- Responsible for monitoring participant performance, collecting evaluations, and ensuring that all work sites provide a safe and supportive environment.
- Acted as the main point of contact for worksite supervisors and participants.
- Resolved shift conflicts between participants and employers through effective communication. between participants, youth and/or employers, applying conflict resolution techniques to restore workplace relationships.
LEAD TEACHER
MUNA Weekend School
Jamaica, NY
09.2025 - 06.2026
- Developed weekly lesson plans to engage students aged 8-11 and enhance learning outcomes.
- Creating quizzes to test the students' knowledge of topics learnt.
- Implemented strategies to promote effective classroom behavior and engagement., encouraged student participation, and supported students one-on-one as needed.
- Cultivated positive relationships with parents through regular progress updates and tailored strategies for student success.
MEDIATION PROGRAM INTERN
NY County Family Court
New York, NY
02.2026 - 05.2026
- Assisted mediators with administrative tasks, organizing case materials to streamline mediation process
- Entered and updated case information within caseload manager database, ensuring accuracy for effective case management
- Attended family court proceedings to gain insights into case management including JD, CVO, Human trafficking, and CP cases and mediation sessions
Education
BACHELOR OF ARTS - POLITICAL SCIENCE, MINOR IN LAW AND PSYCHOLOGY
CUNY John Jay College of Criminal Justice
New York, USA 08.2022 - 06.2026
Skills
- Microsoft Excel
- Strong communication
- Creative thinking
- Problem solving
- Legal research
- Case management
- Conflict resolution
Languages
Bengali (Highly proficient)
Cbubs & Organizations
Student Council Member of Wellspring, Hollis, NY
- Helped Organize events such as clothes drives and fundraisers.
- Collaborated with the school board to address student concerns, resulting in the creation of more after-school clubs.
John Jay Jujitsu Club- Treasurer
- Created and monitored the club's budget, along with keeping track of club expenses, and created financial reports
- Created club logo and flyers, and helped promote the club at the involvement fair.
Muslim Ummah of North America, Youth, Jamaica East - Treasurer & Associate Member
- Planning and executing programs and events on a local level that engages youth
- Researching and presenting educational specches to youth
- Track expenses of the organization and member contributions
Timeline
Operations Trainee
Weiland Auto Coach Inc.
08.2026 - Current
SYEP SITE MONITOR
Police Athletic League
06.2026 - 08.2026
MEDIATION PROGRAM INTERN
NY County Family Court
02.2026 - 05.2026
LEAD TEACHER
MUNA Weekend School
09.2025 - 06.2026
PERSONAL CARE ASSISTANT
Marks Home Care Agency
07.2024 - Current
BACHELOR OF ARTS - POLITICAL SCIENCE, MINOR IN LAW AND PSYCHOLOGY
CUNY John Jay College of Criminal Justice
08.2022 - 06.2026