Halima-sadia Ali
Milwaukee,Wisconsin
Summary
Motivated by my parents' sacrifices when they immigrated to the US, I am dedicated to pursuing a career as a sonographer. Their unwavering commitment to providing better educational opportunities for their children has instilled in me a strong sense of gratitude and determination. I am focused on achieving my goals and leveraging the opportunities they have tirelessly worked to provide. With their sacrifices as my motivation, I am prepared to excel in the field of sonography and make them proud.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
01.2022 - 05.2024
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Phone interviewer
Dynata
10.2021 - 07.2022
- Handle inbound and outbound calls for medicare
- Resolve customer concerns and issues
- Ensure customer satisfaction by greeting & communicating
- Screen prospective customers for medicare.
Customer Service Representative
Timberland Vf Corporation
10.2021 - 04.2022
- Handle both escalated and complex inbound/outbound calls from customers
- Answer general questions and educate customers on products and services
- Assist customers with accurate and quick order placement
- Make new sales with current and prospective customers
- Ensure customer satisfaction by greeting & communicating.
Restaurant Crew Member
Qdoba
05.2018 - 09.2021
- Acknowledges, engages, and interacts with guests and other team members
- Anticipates and exceeds guests' needs
- Maintains clean work extent
- Processes sales transactions correctly
- Replenishes food in serving stations and holding areas appropriately.
Education
High School Diploma -
Clara Mohamed
Milwaukee, WISkills
- Multi-task
- Active listener
- Excellent Communication skills
- Attention to detail
- Organizational skills
- Customer Service
- Flexible
- Strategic Problem Solver
- Data Entry
- Sales Expert
- Competitive
- Email Drafting
- Emotional intelligence
- Openness to feedback
- Ability to multitask effectively
- Effective organizational skills
- Proficient in MS Office (Word, Excel, PowerPoint) Outlook, MS Project, Salesforce
- Manufacturing
Accomplishments
I completed my senior year of high school as the valedictorian, achieving honor roll distinction.
Certification
I possess certificates for my participation in the basketball team, debate team, track team, as well as for achieving honor roll status.
Timeline
Security Guard
Allied Universal Security Services
01.2022 - 05.2024
Phone interviewer
Dynata
10.2021 - 07.2022
Customer Service Representative
Timberland Vf Corporation
10.2021 - 04.2022
Restaurant Crew Member
Qdoba
05.2018 - 09.2021
High School Diploma -
Clara Mohamed
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