Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

HALIMA ALI MOHAMMED

ATLANTA

Summary

Assistant Director with extensive experience in managing business operations and driving strategic initiatives. Expertise in setting business objectives, developing policies, and training staff to enhance productivity. Recognized for strong organizational skills and analytical problem-solving abilities, fostering excellent customer relationships.

Overview

26
26
years of professional experience
1
1
Certification

Work History

ASSISTANT DIRECTOR

NIGERIAN COMMUNICATIONS COMMISSION
ABUJA
12.2011 - 07.2025
  • Coordinated regulatory compliance initiatives for telecommunications sector advancements.
  • Developed strategic policies to enhance national communication infrastructure.
  • Managed stakeholder engagements to foster partnerships within the communications industry.
  • Oversaw project implementations aligning with government communication objectives.
  • Analyzed industry data to inform strategic decision-making processes.
  • Reviewed and recommended updates to regulatory frameworks for improved efficiency.
  • Created and maintained reports on operational performance metrics.
  • Collaborated with other departments to improve interdepartmental communication.
  • Established standards of excellence for customer service delivery throughout the organization.
  • Maintained close relationships with key stakeholders while managing expectations.
  • Monitored staff performance, provided feedback and conducted annual reviews.
  • Prepared reports and presentations for executive leadership review.

RELATIONSHIP MANAGER

ARM PENSIONS LTD
ABUJA, NIGERIA
06.2010 - 11.2011
  • Established and maintained client relationships to enhance service satisfaction.
  • Provided expert guidance on pension products and services to clients.
  • Resolved escalated customer issues efficiently and effectively within established timelines.
  • Generated reports regarding customer interactions, performance metrics, and revenue goals.

MARKETING/OPERATIONS OFFICER

FIRST ALLIANCE PENSIONS
ABUJA,NIGERIA
04.2006 - 05.2010
  • Oversaw documentation processes to maintain accurate client records.
  • Managed daily operations and ensured compliance with regulatory standards.
  • Implemented successful business strategies to increase revenue and target new markets.

PERSONNEL OFFICER

UNIVERSAL BASIC EDUCATION COMMISSION
ABUJA
05.1999 - 06.2004
  • Monitored employee attendance records to ensure compliance with organizations policies.
  • Maintained accurate personnel records and ensured compliance with policies.

Education

MBA - Business Administration

NATIONAL OPEN UNIVERSITY OF NIGERIA
ABUJA,NIGERIA
03-2023

Post-Graduate Certificate - Business Administration

NATIONAL OPEN UNIVERSITY OF NIGERIA
ABUJA,NIGERIA
01-2023

Bachelor of Science - SOCIOLOGY

AHMADU BELLO UNIVERSITY
ZARIA,KADUNA,NIGERIA
10-1997

Skills

  • Customer relationship management
  • Stakeholder engagement
  • Regulatory compliance
  • Strategic planning
  • Project management
  • Effective communication
  • Team leadership
  • Data analysis

Affiliations

Creative design,cooking

Languages

English
Professional
Arabic
Elementary

Accomplishments

  • NCC Long and Dedicated Service Award

Certification

  • Senior Leadership Programme | Lagos Business School (2024)
  • Leadership & Critical Thinking&Innovation | GTC Paris (2022)
  • Conflict Resolution | Nigerian Institute of Management (2018)
  • Effective Supervision and Delegation Skills |Nigerian Institute of Management (2018)
  • World Bank International Training Program on Utility Regulation and Strategy|Gainsville,Florida.(2014)
  • Introduction to Management |GTC London( 2013).

References

References available upon request.

Timeline

ASSISTANT DIRECTOR

NIGERIAN COMMUNICATIONS COMMISSION
12.2011 - 07.2025

RELATIONSHIP MANAGER

ARM PENSIONS LTD
06.2010 - 11.2011

MARKETING/OPERATIONS OFFICER

FIRST ALLIANCE PENSIONS
04.2006 - 05.2010

PERSONNEL OFFICER

UNIVERSAL BASIC EDUCATION COMMISSION
05.1999 - 06.2004

MBA - Business Administration

NATIONAL OPEN UNIVERSITY OF NIGERIA

Post-Graduate Certificate - Business Administration

NATIONAL OPEN UNIVERSITY OF NIGERIA

Bachelor of Science - SOCIOLOGY

AHMADU BELLO UNIVERSITY

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