Halimah Ahmad
Philadelphia,PA
Summary
Dynamic Security Officer with expertise in emergency management and conflict de-escalation, honed at Allied Universal Security Services. Proven ability to enhance safety through vigilant surveillance and effective report writing. Committed to fostering a secure environment while building rapport with guests, ensuring a welcoming atmosphere amidst high-pressure situations.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
01.2025 - 05.2025
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Sales Associate
Foot Locker
01.2022 - 10.2024
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Nursing
Pennsylvania Institute of Technology
Media03-2027
High School Diploma -
Belmont Charter High School
Philadelphia, PA06-2024
Skills
- Identification verification
- Stationary surveillance
- Electronic surveillance
- Metal detector operation
- Premises patrol
- General security
- Report writing
- Security screenings
- Document management
- Emergency management
- Fire safety training
- Security systems
- Conflict de-escalation
- Surveillance expertise
- Interior and exterior patrol
- Physical fitness
- Emergency evacuation procedures
Languages
English
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
01.2025 - 05.2025
Sales Associate
Foot Locker
01.2022 - 10.2024
Associate of Science - Nursing
Pennsylvania Institute of Technology
High School Diploma -
Belmont Charter High School
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